Lakeland Volkswagen

Efficient and convenient The service department cleared and solved all my concerns with my vehicle. I had issues that clearly required the attention of the service department The service department cleared and solved all my concerns with my vehicle. I had issues that clearly required the attention of the service department at VW. More

Easy and fast experience The dealership had the vehicle selection at the price that I wanted. Even on a busy Veterans Day weekend the process was not time consuming as I thoug The dealership had the vehicle selection at the price that I wanted. Even on a busy Veterans Day weekend the process was not time consuming as I thought it would be. I would go back again. More

Tiguan I had a great experience here. Thanks to Trey I got the car I really wanted. Larry worked hard to make sure I got the best deal on my car. 😁😁😁 I had a great experience here. Thanks to Trey I got the car I really wanted. Larry worked hard to make sure I got the best deal on my car. 😁😁😁 More

It went very well The salesman Jeff did a great job. There was no pressure, but instead a desire to meet my needs. I could not have asked for a better experience. The salesman Jeff did a great job. There was no pressure, but instead a desire to meet my needs. I could not have asked for a better experience. More

Great Experience Only good things to say about this place. Never had as good of a buying experience. Would recommend VW to any car buyer out there Only good things to say about this place. Never had as good of a buying experience. Would recommend VW to any car buyer out there More

Better than most My son was interested in trading in his car and buying a pre-owned vehicle that was more economical to drive. Israel was a delight to deal with and ve My son was interested in trading in his car and buying a pre-owned vehicle that was more economical to drive. Israel was a delight to deal with and very accommodating and Larry's mild manner on the financial end was much appreciated. All-in-all our visit exceeded expectations. More

I only drop off the car I don’t stay I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys More

2014 Bug convertable Irritating interruptions (numerous) of sale finalization by individuals wanting to take a group picture of staff in spite of closing officer's attempt Irritating interruptions (numerous) of sale finalization by individuals wanting to take a group picture of staff in spite of closing officer's attempt to get them to leave him [and us] alone until he could finish the deal. Very unprofessional even on the 31st of October! More

Not at all impressed I dropped my vehicle off before the opening of the service center because I had to be at work. I called the service advisor when they opened and sta I dropped my vehicle off before the opening of the service center because I had to be at work. I called the service advisor when they opened and stated that I needed and oil change and tire rotation. The advisor confirmed my request and stated that it would be complete by the end of the day along with a recall due to a software update and a courtesy wash and vacuum. Later in the afternoon I received a phone call from said advisor and he recommended a replacement of all four tires due to excessive wear pushing a end of the month special to buy 3 get one for a penny. I deneied the deal due to knowing my tires only had 30,000 miles on them. I paid over the phone for my service because I wouldn’t be able to pick up my vehicle until after the service center was closed. When I showed up my vehicle had not been washed or vacuumed, upon further inspection, my tires had not be rotated and it was difficult to tell the oil had been changed because the service sticker on the inside of the windshield hadnt been replaced. To say the least I was frustrated. I will not be coming back to Lakeland WV ever again and I won’t be recommending service to anyone. More

Great service Had emergency situation. My window would not go up. Service appt made & fixed that day.Glad that they had the defective part in stock so it could be r Had emergency situation. My window would not go up. Service appt made & fixed that day.Glad that they had the defective part in stock so it could be repaired same day More