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Lakeland Volkswagen

Lakeland, FL

4.3
2,776 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,776 reviews

November 16, 2018

Treated like family Wife’s car was getting old and needed A LOT of work.. went to VW and didn’t even want to look at the old car again because I was so “over it”. Corey h More

by zackchaudhry88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Godden
November 15, 2018

Excellent Customer Service! The staff at Lakeland VW went above and beyond to ensure I was satisfied with my routine maintenance service! Thanks so much! I highly recommend! More

by pmurraysoldier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Downey
November 15, 2018

VW ATLAS Purchased the new VW ATLAS. It was a wonderful buying experience. Everyone I spoke with was very knowlegable, helpful and polite. Thank you Lakeland V More

by PvtEyeBri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shepherd, Jonathan Fiermonti
November 15, 2018

Could have spent 0 and been in the same position I’m in now Seems as though you could have scanned and found the bs pump and module faulty before you replaced the switch and pressure sensor which cost me 577.00 More

by COURTNEY52ENGLER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey
November 15, 2018

Great experience The service department at Lakeland Volkswagon was very helpful from start to finish. There were holdups due to my insurance and they didnt give me a h More

by NJGIRL.CE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey, Jonathan Fiermonti, Lawrence "Trey" Chapman
November 14, 2018

A. Very delightful experience First time ever to this dealership but I was really impressed by the hospitality and genuine compassion for my needs. Israel is the most professional More

by Xavi3r1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man that washed the car did a wonderful job. , Israel Gerena
November 14, 2018

Service Visit The team at Lakeland VW is Great, Service Department folks Gary and Brian always go all out to make sure everything is done correctly and in a timely More

by JOEB.129614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey
November 14, 2018

Overall satisfied The cost was a little less than quoted. Still oil change over $100. They did check out my keys and only charged me for the battery change. More

by Bonnie’s Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Downey
November 13, 2018

Engine light came on A week for a filter? Plus you are selling cars and have no loaners? Good thing I didn't need a transmission, because I need to contract an Uber for a More

by exquilmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Downey, Jonathan Fiermonti
November 13, 2018

nice folks, honest and competent I have them do my maintenance on my VW cars. They are honest, have fair prices and very competent technicians. Very nice folks to deal with. More

by rplank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey, Jonathan Fiermonti
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