Lakeland Volkswagen

Once again, the best. I want to mention two occurrences over the last two weeks. My GTI sustained considerable front end damage after a spare tire and rim flew into my fron I want to mention two occurrences over the last two weeks. My GTI sustained considerable front end damage after a spare tire and rim flew into my front bumper, damaged it, and the stuff below it. The next day, the service department managed to cram me into a busy day to have a look at it. Dan inspected the under body and found that there was no damage, which was a relief as I had to travel 1000 miles over the next week with it. This was even done with no charge because it only took a few minutes, and I actually offered to pay. I will tell you that I am a good customer, but when you have patience with people, they return it to you. Now, cut to yesterday, 11/20/18. The GTI goes to the auto body shop and I have to rent a car. I decided a Nissan Maxima might have some of the refinement of the GTI. Wrong. Piece of crap...MT should let ME review it. Anyhow, I texted Jonathan, my service writer most of the time and asked if he could help me with the rental place with getting another car because he deals with them frequently. He was actually on vacation and still took the time out to help me get a different, and better car. I really love this dealership and the people in it. Oh, and Trey Chapman took me for a ride in a new Jetta about 3 weeks ago just because I asked. These guys have made it impossible for me to own and other make of car. Cheers! More

Great, no pressure dealership We visited with the intent if researching vehicles but not purchasing one. We were helped by Hiram who was very knowledgeable and took his time to tho We visited with the intent if researching vehicles but not purchasing one. We were helped by Hiram who was very knowledgeable and took his time to thoroughly explain the cars to us. We fell in love with one and got a great deal. There was never any hard sell. Jared from finance was also very pleasant. All in all a great experience. More

Awesome new car experience! New GTI owner here.. Our sales person Jeff and finance guy Jared were great to work with!! Comfortable and Relaxed atmosphere. Best price and worth t New GTI owner here.. Our sales person Jeff and finance guy Jared were great to work with!! Comfortable and Relaxed atmosphere. Best price and worth the drive. If I'm in need of another vehicle and Lakeland VW has the car that I want, I'll be back! More

Tiquan experience We arrived about 10 miles mutes earlier than our appointment so you t took a bit for someone to get our repair going. They were very courteous and th We arrived about 10 miles mutes earlier than our appointment so you t took a bit for someone to get our repair going. They were very courteous and they even checked to see if my service was covered on a maintenance plan which it was. Thank you. More

New car purchase Very good experience. Israel is easy to work & makes the process go through without a hitch. This is our third vehicle from VW Lakeland & will probabl Very good experience. Israel is easy to work & makes the process go through without a hitch. This is our third vehicle from VW Lakeland & will probably not be the last. More

short and simple volkswagen did an amazing job. they figured out what was wrong with my car and fixed it as soon as they could with no other problems! volkswagen did an amazing job. they figured out what was wrong with my car and fixed it as soon as they could with no other problems! More

Great They were professional and very friendly. I was given a ride to and from the dealership while my car was being serviced. The vw driver was awesome. I They were professional and very friendly. I was given a ride to and from the dealership while my car was being serviced. The vw driver was awesome. I would definitely recommend vw service. I have been doing business with this dealership for years and will continue to be a loyal customer. More

Great service Took care of the car under warranty and washed the car after servicing it. I will definitely bring my car back here in the future. Took care of the car under warranty and washed the car after servicing it. I will definitely bring my car back here in the future. More

Missed the JSW Nice dealership to work with. I have had my Toureag serviced there on a couple of occasions and been happy with the results. I bought a used JSW rece Nice dealership to work with. I have had my Toureag serviced there on a couple of occasions and been happy with the results. I bought a used JSW recently from them and it was a good experience as compared to other dealers I have encountered over the years. Trey was great to work with and made sure everything was done right More

Great experience The main reason I gave VW a try was for the great warranty. The sale experience was pleasant, very helpful and met my needs. Brad and Jared were very The main reason I gave VW a try was for the great warranty. The sale experience was pleasant, very helpful and met my needs. Brad and Jared were very helpful and efficient. More