Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Doing a great job Best customer service from start to end. Absolutely 100 percent. Janathon respected that I had to be at work on time and got me in and out. The repair Best customer service from start to end. Absolutely 100 percent. Janathon respected that I had to be at work on time and got me in and out. The repair was explain in detail. More
Out with the old and in with the new The sales team is great and went out of their way to help us but the service techs could improve on their customer service . We had some issues on th The sales team is great and went out of their way to help us but the service techs could improve on their customer service . We had some issues on the billing but all and all it wasn’t a bad experience . More
Brian is very professional and kept me well informed Have always been impressed with the service department, They have continued to keep my vehicle running well. I appreciate driving my vehicle it's a dr Have always been impressed with the service department, They have continued to keep my vehicle running well. I appreciate driving my vehicle it's a driver's car, When I drive the same model that my friend and family Members owns my vehicle runs better and handles better I try to stay on top of service and anything else that is needed, my wife and grandchildren are worth the upkeep. Thank you Brian More
Everything went as planned and expected. A positive experience across the board. I would recommend Lakeland VW.. I would recommend Lakeland VW to others. After the sale activities are TBD, A positive experience across the board. I would recommend Lakeland VW.. I would recommend Lakeland VW to others. After the sale activities are TBD, but matter. More
Great Really helpful, they are not pushing like the other dealers, great people. I will recommend this place to buy your first car. You will come back once Really helpful, they are not pushing like the other dealers, great people. I will recommend this place to buy your first car. You will come back once you are ready to buy or lease another car. More
Efficient, courteous, knowledgeable After meeting our sales rep, Bradley, our experience was truly positive. He came thru professionally, efficient, had in depth knowledge of the car & After meeting our sales rep, Bradley, our experience was truly positive. He came thru professionally, efficient, had in depth knowledge of the car & it’s various options. He made the entire process, painless. We truly enjoyed buying our new Tiguan, SEL 4motion. That car was delivered with a beautiful white bow, cleaned and filled up. We are now enjoying driving it very much. Marco & Karen More
Service experience I have always been pleased with the customer service at LV. I informed Gary of my concerns with my tires, passenger head issue and a recall for this v I have always been pleased with the customer service at LV. I informed Gary of my concerns with my tires, passenger head issue and a recall for this vehicle. All issues were resolved. More
Friendly, professional and pleasant. From the moment I walked into the dealership until the time I walked out was a pleasure. No pushy sales people and very relaxed atmosphere. My sales p From the moment I walked into the dealership until the time I walked out was a pleasure. No pushy sales people and very relaxed atmosphere. My sales person (Trey) was great!! He was very knowledgeable about the vehicle and went the extra mile explaining everything. More
Traded in my Beetle for an Atlas Buying a new car at Lakeland VW was easier and a lot more fun than buying my last smart phone. We decided to trade in our Beetle on "something bigger Buying a new car at Lakeland VW was easier and a lot more fun than buying my last smart phone. We decided to trade in our Beetle on "something bigger." After an afternoon of shopping, we decided on something really big, the 2018 Atlas. Hiram, our salesman, was a walking encyclopedia on all things VW and his enthusiasm for the brand is sincere and obvious. We have bought many cars from Lakeland VW, and everyone there is a joy to work with. We love VWs, but we especially love this dealership. More
Fast and easy process We came in from Riverview to see a used car that we had been checking out online. I told the guy we had been talking to from online we were on the way We came in from Riverview to see a used car that we had been checking out online. I told the guy we had been talking to from online we were on the way to see the car and what time we would be there. He has it out front for us to look at, we checked it out, took it for a test drive, talked about it between ourselves and decided to buy. They drew up the paperwork and started the process for us to finance the car. From the time we got there to look at the car till the time we left and drove off the lot, one hour had lapsed!! Definitely the best car buying experience we have ever dealt with. We would highly recommend this delearship to anyone looking to buy a car new or used. It was a little bit of a hike for us to get there, but well worth it. They weren’t pushy at all trying to get the sale either. More