Lakeland Volkswagen

There to Assist the Customer Whether management or sales staff, I found everyone at Lakeland VW to be informative, friendly, helpful and willing to think outside the box. I was ex Whether management or sales staff, I found everyone at Lakeland VW to be informative, friendly, helpful and willing to think outside the box. I was extremely satisfied with my experience and would highly recommend them to future customers. More

Great experience! Dave was my sales guy and was super helpful the whole time. Jared did my finance paperwork (which took some effort on his part since I changed my mind Dave was my sales guy and was super helpful the whole time. Jared did my finance paperwork (which took some effort on his part since I changed my mind on vehicles among other things), and was just as helpful! Definitely enjoyed buying my first SUV here! More

knollage and helpfull Trey Chapman was extremely helpful to me and my wife. He spent time going over the technology built into the car we were thinking of purchasing. Altho Trey Chapman was extremely helpful to me and my wife. He spent time going over the technology built into the car we were thinking of purchasing. Although we are not techno incline Trey explained the way we could understand. We left there being confident about our purchase and how to use and operate our new vehicle. More

Excellent Customer Service! I recently went to these folks after finding a used VW online that I was interested in. From start to finish, the entire trade-in process of my previo I recently went to these folks after finding a used VW online that I was interested in. From start to finish, the entire trade-in process of my previous vehicle, to purchasing the new-to-me car, was a very pleasant experience overall. Everyone there was quite nice and Larry in particular was excellent at making the whole paperwork process a breeze. There was a crack in the front bumper that went unnoticed but they took care of me by providing a rental AND fixing the bumper professionally. I couldn’t say more good things about this dealership, I would come back for my next vehicle in a heartbeat! More

Friendly staff I called to schedule a repair for my vehicle and I got the appointment scheduled right away,my service consultant Lindsay was very nice and really too I called to schedule a repair for my vehicle and I got the appointment scheduled right away,my service consultant Lindsay was very nice and really took great care of me. I would come back to see her again for my next vehicle repair. More

To good to be true Sales department is great but if you trade something in make sure they pay it completely off before it hits your credit report. Getting a late payment Sales department is great but if you trade something in make sure they pay it completely off before it hits your credit report. Getting a late payment charge a in the mail after 2 months of trading in my car because they didn’t pay the whole balance off. Finance department states it is my responsibility to make sure it is paid in full after I trading it in to their dealership. Not willing to find a solution and wanting to push all the blame off on to the customer is terrible. More

No hassels A pleasure working with Jeff Havard. Good listener so I could pick out the exact vehicle that would be right for me. I will recommend him to others. A pleasure working with Jeff Havard. Good listener so I could pick out the exact vehicle that would be right for me. I will recommend him to others. More

very nice They we very nice and took good care of the car. I will continue going to them for my car service needs, thank you, see you again. They we very nice and took good care of the car. I will continue going to them for my car service needs, thank you, see you again. More

Best Volkswagen dealer ever! Great service, awesome staff, beautiful dealer. Everyone is friendly and profesional. I won’t change them for anything in this world. From the sales t Great service, awesome staff, beautiful dealer. Everyone is friendly and profesional. I won’t change them for anything in this world. From the sales team, finance department and service department hands down “Best VW Dealer ever”! More

New car experiences Came in with my trade in and drove home with my new car, same day. Can't get much better than that! Good trade in too. Came in with my trade in and drove home with my new car, same day. Can't get much better than that! Good trade in too. More