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Lakeland Volkswagen

Lakeland, FL

4.3
2,780 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,780 reviews

January 10, 2019

Quick service New brake rotors were installed quickly and correct the first time. Fair part price and great friendly service from the entire team at Lakeland VW! More

by APEXATHLETESFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey, Jonathan Fiermonti
January 10, 2019

Great experience Jared was very helpful and professional during the process of buying out my lease. He provided us with multiple options and answered all of our concer More

by Pavmob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller
January 09, 2019

Excellent, quick, no hassle, respectful. All traits I felt Every time I’ve been car shopping instantly I am annoyed by everyone hounding me down. Not at all with this man. He helped me when I was ready not by More

by Cneville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman
January 08, 2019

Won't be back Waited three hours. Most expensive oil change ever. Took car in for safety recall Did not reset safety features on car. Worst experience ever. Drov More

by Chevy10 Vw 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Arthur
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

Bought 2 new cars ! Great prices, very friendly and knowledgeable ! Everyone there will bend over backwards to make sure youre happy when you leave. Highly recommend ! More

by nikkip3003@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller, Bradley Frazier
January 08, 2019

General Maintainence We moved here from Minnesota not having done business with you. We have had our VW EOS in twice with complete satisfaction. Al.l of your staff have b More

by Sid
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Downey
January 07, 2019

Great The new girl in the service area did a great job of taking care of things while i waited, unfortunately i don't remember her name, but she made sure I More

by ARCONUS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Gary Downey, Jonathan Fiermonti
January 07, 2019

I brought my car in for service and left with a new car I brought my leased vehicle in for service and ended up leaving with a brand new car. I love be of Lakeland. Very friendly and professional. More

by SALLYSHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Gerena
January 05, 2019

Best sales service! Trey Chapman has become our go to guy when we need a new VW. (We now have 3!) He exemplifies what customer service should be- a great relationship. More

by J Saldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller, Lawrence "Trey" Chapman
January 05, 2019

Very helpful service during holidays Helped us get home after a major breakdown over the holidays left us stranded. Very thankful it was covered under warranty. Lindsay in service kept us More

by Tig101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay in service
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