Lakeland Volkswagen

Transmission Filter & Fluids I mistakenly scheduled the transmission service for 1130. It's an all day job. Literally open to close the following day. They can't work with hot flu I mistakenly scheduled the transmission service for 1130. It's an all day job. Literally open to close the following day. They can't work with hot fluids. The staff was most congenial. The chairs were almost soft enough to sleep in, almost. Extremely friendly service. More

Great Service I have gone to Lakeland VW for 8 years now and would not take my VW anywhere else. Their customer service is always excellent!! thank you Lakeland VW I have gone to Lakeland VW for 8 years now and would not take my VW anywhere else. Their customer service is always excellent!! thank you Lakeland VW More

Satisfied all around with staff and service. I was completely satisfied with the inspection and service to my vehicle. I was glad I had the road hazard insurance which covered replacing one of my I was completely satisfied with the inspection and service to my vehicle. I was glad I had the road hazard insurance which covered replacing one of my wheels and the labor involved. I also appreciated the loaner car as we had to wait on parts to repair the damage to my wiring harness! All in all it was a very satisfying experience. Thanks for a job well done! More

Bought another new car Thanks to Brad for helping us purchase a new passat for our daughter for her sixteenth birthday. He was very helpful along the way as it was a few mon Thanks to Brad for helping us purchase a new passat for our daughter for her sixteenth birthday. He was very helpful along the way as it was a few months in the planning. More

Surprise purchase I took my-sister-in-law Sandy,to see the 2019 Atlas,she loved it. So did my wife. Best style and warranty in a 3 row vehicle in this class, plus half I took my-sister-in-law Sandy,to see the 2019 Atlas,she loved it. So did my wife. Best style and warranty in a 3 row vehicle in this class, plus half the price! So I bought one for my wife. Sorry Sandy More

Excellent customer service. Hiram was excellent and so was the finance manager. I’d come back again and I’ve already told people to come there to buy their next vehicle. Hiram was excellent and so was the finance manager. I’d come back again and I’ve already told people to come there to buy their next vehicle. More

THE WORST I brought my vehicle there to be diagnosed. I advised that I will take it somewhere else and was told on FRIDAY my vehicle will be put back together. I brought my vehicle there to be diagnosed. I advised that I will take it somewhere else and was told on FRIDAY my vehicle will be put back together. I called to make sure it was and was told it was so it can be picked up. When it was picked up it was not put back together and numerous things were still lose and broken. I have photos of it. After paying money for this to be done. I WILL NEVER COME AND WILL SPREAD THE WORD ABOUT THIS INCIDENT!!!! More

Good service shop for vw I was on vacation and needed an oil change. I found this shop and set up a appointment. Arrived and they took care of me. I loved the included car was I was on vacation and needed an oil change. I found this shop and set up a appointment. Arrived and they took care of me. I loved the included car wash. They did a great job cleaning it as it was quite dirty. The lady at the service desk handling my service appointment was friendly and kept me informed during the process. Thanks More

Easy hassle free car buying I went into the dealership knowing exactly what car I wanted and with preapproval for financing. I have a small child so spending hours at a dealershi I went into the dealership knowing exactly what car I wanted and with preapproval for financing. I have a small child so spending hours at a dealership simply isn’t an option. Larry and Jared did most of the leg work before I even came in. When I got there I met Corey I told him I didn’t want to look at any cars before looking at the numbers. This was the first dealership where this actually happened. We went over numbers first and I even found outside financing that worked better with my budget. I left the dealership giving Jared some homework to make the outside financing work and to have everything ready for the next day so my husband and I could test drive them sign if we liked. The next day Corey came in on his day off to finish the sale. We left with a brand new car and only spent an hour and half at the dealership. I’ve never had such an easy hassle free experience at a dealership before. I’ve also never dealt with such honest polite and respectful staff before at a dealership. I was really impressed and I’m glad we bought from them. Oh I also got my car for 4K under MSRP they are there to help you not rob you. More

Lindsey does a great job! Lindsey is a new person in the service department, but she handles the job like an experienced pro. She is polite, friendly, and enthusiastic about he Lindsey is a new person in the service department, but she handles the job like an experienced pro. She is polite, friendly, and enthusiastic about her job, and she works hard to make certain that her customers are taken care of. More