Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,781 reviews
Jonathan was great! Jonathan was great, although the service took more than expected, they took care of me and gave me a loaner car. I’m very satisfied with the customer Jonathan was great, although the service took more than expected, they took care of me and gave me a loaner car. I’m very satisfied with the customer service. I’m coming back again! More
Water pump leak Was advised of a leaking waterpump/ gasket. A new one was installed and I was on my way in a short period of time! I also had a new set of wipers inst Was advised of a leaking waterpump/ gasket. A new one was installed and I was on my way in a short period of time! I also had a new set of wipers installed during my service. More
Very nice employees but wait was too long I waited almost 3hours for a simple oil change and wash. This has happened twice with Us and I even had an appointment. Would not recommend for simple I waited almost 3hours for a simple oil change and wash. This has happened twice with Us and I even had an appointment. Would not recommend for simple services. They take way too long More
Always great. I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known thro I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known through three dealerships on that property have continued to work there. I always get great customer service from them. Anyhow, superlatives to everyone there. More
Poor management. Sloppy work got more wrong with it now. . I took it in for two things have a key programed and the airbag light was on .they said the I got was no good and my battery needs replaced .i ask for I took it in for two things have a key programed and the airbag light was on .they said the I got was no good and my battery needs replaced .i ask for my keys and old battery I got the heys and had a lock Smith program them took my battery out of the trunk that they could not find had it tested and found out it is good I put it back in the car .ill never ever use lakeland v w. Service department again. More
Fantastic Environment was Friendly and welcoming, made sure I was happy and comfortable with my purchase and didn’t overly push like other dealerships. Very hap Environment was Friendly and welcoming, made sure I was happy and comfortable with my purchase and didn’t overly push like other dealerships. Very happy with my new VW Jetta! More
Great service. Lyndsy got us right in and they found the problem ASAP. They fixed it right the first time and we were on our way. We our from Portland Maine Lyndsy got us right in and they found the problem ASAP. They fixed it right the first time and we were on our way. We our from Portland Maine and our Routan had a check engine light. They had to special order the part and the warranty covered the part. So a special thanks to Lyndsy B. More
Happy customers Jeff Havard made our buying experience easy and enjoyable. He patiently showed and explained to us the different models showed us our options and was Jeff Havard made our buying experience easy and enjoyable. He patiently showed and explained to us the different models showed us our options and was not pushy - we liked that. We paused for lunch and called Jeff after that we wanted to purchase the SEL Tiguan. The othe Jeff in finance was also a great guy. After checking our credit he came back to us and explained the deal clearly. We have always been a VW family from our ‘u2 Beetle to Golf, Passat, Tiguan, Routan and now another new Tiguan. We plan to buy the Atlas in the coming months and we will surely look for Jeff Havard - great guy and pleasure to do business with. An honest guy who wants his customers to walk out with a smile. Thanks Jeff and Lakeland VW. More
Service on my Bug Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to bu Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to buy a new VE More
Excellent service every time. The Lakeland Volkswagen team always goes the extra mile to provide great customer service. Trustworthy. Precise. And, the work is always high quality. The Lakeland Volkswagen team always goes the extra mile to provide great customer service. Trustworthy. Precise. And, the work is always high quality. Thank you! —Sherri More