Lakeland Volkswagen

Great service all-aroud. we bought a Jetta From Lakeland Volkswagen last year. We took the Jetta in for the year service, and we saw a new Tiguan in the showroom. We talked ab we bought a Jetta From Lakeland Volkswagen last year. We took the Jetta in for the year service, and we saw a new Tiguan in the showroom. We talked about we could use a little more room, My wife saw David Shepherd, who we bought the Jetta through, out on the lot. So I went to ask him about the Tigaun. David was very helpful in answering all questions and in getting us a great deal. Larry Riddlel, who helped us a year ago, made the financing go smoothly, as before. Long story short, around two hours later, we drove home in our new Tiguan. Lakeland VW has a great team. Their service department is great to deal with also. I won't go any were else the purchase a car. More

Warranty Work on my Passat Jon in the service department is honest, friendly and knowledgeable. I can always trust, even when it costs me money, he’s not going to oversell me no Jon in the service department is honest, friendly and knowledgeable. I can always trust, even when it costs me money, he’s not going to oversell me nonsense More

Great Experience From start to finish, my car buying experience was excellent. Mr. Israel Gerena was our salesman. He was knowledgeable, attentive and professional. H From start to finish, my car buying experience was excellent. Mr. Israel Gerena was our salesman. He was knowledgeable, attentive and professional. He had us out of the dealership in under 3 hours. I would definitely return to this dealership and I highly recommend anyone looking for a new vehicle to contact and work with Mr. Gerena. Mr. Riddle was also professional and expedient as it related to the finance portion of our visit. 10/10 service from both professionals. More

Volkswagen car It was good and I was very well informed. The person that help me was very friendly and also help me to get a good deal for the financial process of t It was good and I was very well informed. The person that help me was very friendly and also help me to get a good deal for the financial process of the car. More

Lakeland Volkswagen Couldn’t be more satisfied or happy with all the service here. Lyndsay was right on top of every move. Super girl. I will be back. Couldn’t be more satisfied or happy with all the service here. Lyndsay was right on top of every move. Super girl. I will be back. More

New Car I absolutely loved my experience here, the workers were great and went out of their way to make sure I was extremely happy. Mr. Mendez helped me in so I absolutely loved my experience here, the workers were great and went out of their way to make sure I was extremely happy. Mr. Mendez helped me in so may ways I appreciate him and the love he has for his job. He offered to come in on his day off to make sure I could sign the papers for my new car. More

Couldn't be better. See the above box. You obviously do not speak English. Primary language of the United States of AMERICA. Learn the basics and get back to me. See the above box. You obviously do not speak English. Primary language of the United States of AMERICA. Learn the basics and get back to me. More

Nice people but too many excuses equal unpleasent time delay I decided against better judgement to bring my 2014 CC I just purchased from another dealer, due to poor reviews, however I thought it's just DSG flui I decided against better judgement to bring my 2014 CC I just purchased from another dealer, due to poor reviews, however I thought it's just DSG fluid and filter (40k service) reassurance for myself that it has been done being the car has 58k. I'd of done it myself but I'm not familiar with VWs and just wanted it done right by the experts due to home to travel time inconvenience. Well they lived up to the hype, poor scheduling and they over tighten the filter housing causing catastrophic failure thus it leaked out as I drove home 47 miles away! They did make it right towing the car back and supplying me with a loaner for 5 days but I had to strongly suggest a full detail. Unfortunately the engine wash was lack luster because it's still smoking off fluid resting on top of transmission. Salesman were very nice....and likely the reason I gave service the benefit of the doubt. More

Jonathan = arrogant and not too client friendly He is an arrogant person. Asked him for a service estimate and he was not only hesitant to give a quote, he was lazy to check the part number of a kno He is an arrogant person. Asked him for a service estimate and he was not only hesitant to give a quote, he was lazy to check the part number of a known model/ year and specified part. Overall, not happy with this guy. The other one Gary was not only better but was also very friendly and gave you a feeling of customer first. Jonathan is the total opposite. Dont understand why he is allowed to be a front line to customers when he has no client skills at all. Zero star for Jonathan of VW Lakeland Service. More

Excellent maintenance service! These guys are the best! Thanks to their excellent care, I got 200,000 miles from my Jetta, before passing it on to a teenager and now I'm well on my These guys are the best! Thanks to their excellent care, I got 200,000 miles from my Jetta, before passing it on to a teenager and now I'm well on my way to 200,000 on my Gulfwagon! I'm a customer for life! More