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Lakeland Volkswagen
Lakeland, FL
2,912 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,912 reviews
December 26, 2024
Hunter was super knowledgeable and not pushy. That’s what a great sales team member looks like. From start to finish, we were there for less than three hours great team. That’s what a great sales team member looks like. From start to finish, we were there for less than three hours great team. More
by ettasorrells5
Verified Customer
December 26, 2024
At Lakeland Volkswagen they are always courteous, accommodating and professional. Even though it was a holiday week and they were very busy, they managed to have my vehicle repair service done in a accommodating and professional. Even though it was a holiday week and they were very busy, they managed to have my vehicle repair service done in a timely manor. More
by JAS
Employees Worked With
Saul Arzola, Matthew Lindberg
December 26, 2024
Quick and friendly service. I didn't like the $1700 recommend services without an explanation or how to prioritize when coming in for a routine oil change. I didn't like the $1700 recommend services without an explanation or how to prioritize when coming in for a routine oil change. More
by nash.annalise
Employees Worked With
Matthew Lindberg
December 26, 2024
The dealership was very courteous And very helpful taking care of what we needed done with the Vehicle. care of what we needed done with the Vehicle. More
by loyafsu
Employees Worked With
December 25, 2024
Kaitlyn was amazing at communicating and honest about the service. I was super amazed with her customer service. service. I was super amazed with her customer service. More
by ettasorrells5
Employees Worked With
December 24, 2024
Professional efficient and very well put together the staff were very nice it was overall and excellent experience. staff were very nice it was overall and excellent experience. More
by jleblond94
December 21, 2024
All 3 of my Jetta's have been serviced at Lakeland VW. Always been a pleasant experience. Always been a pleasant experience. More
by bchastain120
December 20, 2024
Cleannig, Good Sign in you interior and exterior, Good location, empowerment, attention by the rmployee. location, empowerment, attention by the rmployee. More
by José Luis Román Padilla
December 20, 2024
Services excelente, emapthia, attention personnel, compromise,cleanning área, puntuallity,employee have empowerment, área the waiting excelente. compromise,cleanning área, puntuallity,employee have empowerment, área the waiting excelente. More
by José Luis Román Padilla
December 19, 2024
In this most recent visit, I was a bit disappointed that the dash warning was not reset. I understand that it could be easily missed. Most visits are due to a dash warning. Rarely have I been able to get ju the dash warning was not reset. I understand that it could be easily missed. Most visits are due to a dash warning. Rarely have I been able to get just what the dash warning repaired without other items. In these instances, I generally walk out with over a thousand dollars in cost. Considering that VW is a higher end vehicle and that most visits total over a thousand dollars, I expected the attention to details like resetting the dash warning would have been on the checklist and the quality check after the competed service. Now, I will have to google how to do and hope I don’t mess something else up in the process or take the time to inconveniently drive to the dealership and have it reset. I want to conclude by saying that this is the first time out of many repairs over the years that something like this has happened. Every other service has been flawless. This is a great service center and I will continue to utilize their facilities for the foreseeable future. More
by mmcausey
Employees Worked With
