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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,912 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,912 reviews

January 10, 2025

So easy to make an appointment. They communicate with you and my car was ready earlier than I expected. More

by marycorrea8701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback, Mary! We’re thrilled to hear that scheduling your appointment was easy and that our communication met your expectations. We’re also glad we were able to have your car ready earlier than expected. We look forward to serving you again at Lakeland Volkswagen!

January 05, 2025

This is the 2nd Jetta I have purchased from Lkld VW. Hiram is a knowledgeable, great salesman. He helped me with my first Jetta in 2010 and I called upon him to help me with this 2024 Jetta. Yes, I had More

by goleen530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for your loyalty to Lakeland Volkswagen! We're glad Hiram could assist you with your second Jetta purchase and that our service department has consistently met your needs. We appreciate your feedback and look forward to continuing to serve you!

January 04, 2025

First time owner of a VW. Service message popped up, took it to Lakeland VW while visiting Fl. Took care of the problem with no issues. Great customer service as well. More

by shaniquapage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We’re glad we could assist with your first VW and take care of the service message without any issues. It’s great to hear you appreciated our customer service as well. Safe travels, and enjoy your Volkswagen!

January 04, 2025

I stopped in to just look at a Tao and worked with Hiram Mounier and left with one. The no pressure and expert knowledge about the vehicle service I could not leave without my car. I was able to trade in More

by TERRIFREIN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We’re so glad Hiram’s expertise and no-pressure approach made your visit memorable. Congratulations on your new Taos! It’s wonderful to hear that the trade-in process went smoothly and you drove away happy. We appreciate your recommendation and look forward to seeing you again!

January 04, 2025

Great service, Greater staff members. Sercice area was a bit busy, but updates were provided. More

by de3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ashley, Matthew Lindberg
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Jan 05, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for your feedback! We’re thrilled to hear you appreciated the great service and our amazing staff. Even with a busy service area, it’s great to know the updates kept you informed. We look forward to assisting you again!

January 03, 2025

Nothing beats going to Lakeland VW and getting treated like you are special! This is my second vehicle I’ve bought from them and probably not my last! Big Thanks to my salesman Nick and finance mgr Larry! More

by tlouganj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Maxvill
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Jan 05, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for your loyalty and kind words! We’re so glad to hear you’ve had such a great experience with us for both of your vehicle purchases. We appreciate your recognition of Nick and Larry and we’re thrilled you love your new vehicle! We look forward to helping you again in the future!

January 03, 2025

Hunter and Larry were awesome! Quick, friendly, helpful and seamless purchase! Would absolutely recommend Lakeland VW! More

by emraldiris2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for your great feedback! We’re so glad to hear that Hunter and Larry provided a quick, friendly, and seamless purchase experience. We truly appreciate your recommendation and look forward to serving you again!

January 03, 2025

Great job by the staff at Lakeland Volkswagen. Straight shooting. No shenanigans or add-ons like all the other dealers. More

by Manny G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Lakeland Volkswagen responded

Hi Manny, Thank you for your kind words! We're glad you had a straightforward experience with us and appreciated our honest approach. It's always our goal to make the process as transparent as possible. We hope to work with you again in the future!

January 02, 2025

Muy buena atención y muy profesionales la verdad salí impresionado y satisfecho con mi auto cumpliendo mis expectativas. me sentí como en casa. les recomiendo que los visiten van a estar más que agradec More

by Ronaldmanuel039
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Lakeland Volkswagen responded

¡Gracias por tus amables palabras, Ronald! Nos alegra mucho saber que tu experiencia fue tan positiva y que tu vehículo cumplió con tus expectativas. Nos esforzamos por hacer que nuestros clientes se sientan como en casa, y nos complace saber que lo logramos. Agradecemos sinceramente tu recomendación y esperamos poder atenderte nuevamente en el futuro.

January 02, 2025

Friendly and courteous staff,minimal wait times. Went in for a basic pil change, but they ended up doing my 20K service since it was close to being due. More

by FDXX2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
Report | Print
Jan 05, 2025 -

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We’re glad to hear you received friendly service with minimal wait times. It’s great that we could take care of your 20K service while you were in for the oil change. We appreciate your trust and look forward to serving you again!

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