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Lakeland Volkswagen

Lakeland, FL

4.3
2,910 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,910 reviews

May 18, 2025

Doing business with LW since 2004. Always upfront from sales to finance to ser ice. More

by vwghia1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

First time I took my car to be fixed for the for your phone and the airbag . experience there at the first time was great. More

by betsy.lopez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great service, they make sure to give you all the details, offer you drinks, and try to get you on your way as quick as possible. More

by MTGforLIFE1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Lakeland Volkswagen responded

Thank you for the wonderful feedback! We're glad our team provided detailed service and made you comfortable while getting you back on the road quickly. We appreciate you choosing Lakeland Volkswagen!

May 15, 2025

Fixed problem with check engine light Kept me informed on progress of repair. Treated me with respect More

by STABILE64
Recommend Dealer
Yes
Employees Worked With
Ashleigh
May 16, 2025 -

Lakeland Volkswagen responded

Hello, and thank you for sharing your experience! We’re happy we could resolve the check engine light issue and keep you updated along the way. We appreciate your trust in Lakeland Volkswagen!

May 15, 2025

Honest and sensible diagnostic of problems I had with my car. Repairs made were expert. I’ll be back for oil change. More

by Salwocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lakeland Volkswagen responded

Hello, and thank you for sharing your experience! We’re happy to hear our team provided an honest diagnosis and expert repairs. We look forward to helping you with your next oil change at Lakeland Volkswagen!

May 14, 2025

Service is always fast and the service advisors are very courteous and helpful. Even if they have to keep the car a while they are upfront and honest about it. The techs go to every length to repair what is More

by dwilliams3561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Lakeland Volkswagen responded

Thank you for the thoughtful feedback! We're glad to hear our service team continues to provide prompt, honest, and thorough care for your vehicle. It means a lot to know you trust our advisors and technicians at Lakeland Volkswagen—we appreciate your continued loyalty!

May 14, 2025

This was one of the nicest dealerships i have worked with, friendly and efficient!!! I Highly recommend them…Danny was a member of the team with Jeff and Larry and they were all awesome!!!!! Thanks our More

by Pwdlvr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Gonzalez
May 15, 2025 -

Lakeland Volkswagen responded

Thank you for the wonderful feedback! We're so glad Danny, Jeff, and Larry made your experience a great one. It’s fantastic to hear your son is enjoying his new car! We truly appreciate your recommendation and support of Lakeland Volkswagen.

May 13, 2025

The staff is very friendly and went out of their way to accommodate me and make sure I was happy. They kept me updated throughout the process. More

by candacepfeiffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Lakeland Volkswagen responded

Hi Candance, thank you for the kind words! We're happy to hear our team kept you informed and made your experience a great one. We appreciate your visit to Lakeland Volkswagen!

May 13, 2025

I was pleasantly surprised when I brought my Audi SQ5 in for service. Not only did they diagnose the car throughly, they provided great service. I will definitely recommend this dealership to my family and More

by majorarmymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We're glad our team at Lakeland Volkswagen provided the honest and thorough service you deserve. It's great to know you felt confident and well taken care of—we appreciate your recommendation!

May 10, 2025

Service and Advisors are always awesome! They are the reason I always go there for servicing my cars! Ashley Kaitlyn and Saul and Dan the head mechanic are the best More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lakeland Volkswagen responded

Hi Lou, thank you for your kind words! We’re so happy to hear that you’ve had consistently great experiences with our team. Ashley, Kaitlyn, Saul, and Dan will be thrilled to hear your praise. We appreciate your loyalty and look forward to continuing to serve you and your vehicles!

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