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Lakeland Volkswagen

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.3
2,952 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,952 reviews

July 23, 2025

Big shout out to Ashley in service. She is a very nice person. She was always there when I had a question. She helped me and my wife out a lot. I give Ashley a big thank you. More

by justingardener729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
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Jul 24, 2025 -

Lakeland Volkswagen responded

Thanks so much for the 5 stars, Justin! We’re thrilled to know you had a great experience with us at Lakeland Volkswagen. We appreciate your support and look forward to seeing you again!

July 22, 2025

Friendly,professional customer service. Easy,and complete satisfactory on meeting your needs.reasonble price.good More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Lakeland Volkswagen responded

Hi Christina, We appreciate your positive feedback! It’s great to hear our team provided friendly, professional service and met your needs with reasonable pricing. Thank you for choosing Lakeland Volkswagen!

July 21, 2025

Saul was great. Prices for services are high Saul was great. Prices for services are high More

by CHRISTINE777999
Recommend Dealer
Yes
Employees Worked With
Saul - he was great
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Jul 22, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback, Christine. We’re glad to hear Saul provided great service and will be sure to pass along your kind words. We understand your concerns about pricing and appreciate you sharing your thoughts. Thank you for choosing Lakeland Volkswagen!

July 20, 2025

Very easy to schedule and felt like I was taken care of. Service was quick. More

by simmonsbaseballfamily5
Recommend Dealer
Yes
Employees Worked With
Saul
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Jul 20, 2025 -

Lakeland Volkswagen responded

Thank you for your feedback! We’re happy to hear scheduling was easy and you felt well cared for. We appreciate you choosing Lakeland Volkswagen and look forward to serving you again!

July 19, 2025

We had the pleasure of being served by Damien Bailey, who was very attentive and made the process go as smoothly as possible. It was our first purchase at a dealership and I would happily go again. More

by MENDEZSILVIAISABEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Bailey
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Jul 20, 2025 -

Lakeland Volkswagen responded

Hi Silvia, Thank you for sharing your experience! We’re glad Damien Bailey provided attentive service and helped make your first dealership purchase smooth and enjoyable. We look forward to welcoming you back to Lakeland Volkswagen!

July 16, 2025

Great dealership, great sales and service teams Would continue to purchase from Lakeland VW in the future! More

by rjarzombek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

Lakeland Volkswagen responded

Thank you for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We look forward to serving you again at Lakeland Volkswagen!

July 15, 2025

Dishonest company. Sold me a vehicle that had significant mechanical issues without advising. Car was inoperable within 3 days of purchase and they told me I was overre More

by natviciedo
Recommend Dealer
No
Employees Worked With
Jared Diveley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 13, 2025

Had to order the parts for my recall. Will be returning to complete the service. More

by james.serman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 14, 2025 -

Lakeland Volkswagen responded

Hi James, We appreciate your patience and look forward to completing your recall service when the parts arrive. If you need anything in the meantime, just let us know.

July 12, 2025

Everything was done as promised. Didn't experience any problems. Staff including the tech, Jeff, went above and beyond to make me a satisfied customer. More

by JTerry81
Recommend Dealer
Yes
Employees Worked With
Giselle
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Jul 13, 2025 -

Lakeland Volkswagen responded

Thank you for sharing your experience. We're glad Jeff and the team at Lakeland Volkswagen went above and beyond to meet your expectations. We appreciate your business and look forward to serving you again.

July 09, 2025

I appreciated honesty, transparency and integrity. The staff was professional, accurate and very professional. I am happy with the service they provided More

by driss.Elhabbassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Hernan
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Jul 10, 2025 -

Lakeland Volkswagen responded

Thank you for your kind words. We’re glad to hear you appreciated the honesty, transparency, and professionalism from our team. It’s great to know you’re happy with the service you received at Lakeland Volkswagen.

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