Lakeland Toyota
Lakeland, FL
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Company policy at Lakeland Toyota seems to dictate dishonesty. After negotiating with them at length by phone, we came to a "deal." When I made the hour and a half drive out to the dealership, they to dishonesty. After negotiating with them at length by phone, we came to a "deal." When I made the hour and a half drive out to the dealership, they told me that they'd made a mistake. The car would be much more than what they'd agreed to. They'd used the old bait-and-switch. The salesman, Larry, and managers, Chris and Chris, were dismissive and unapologetic. After I expressed dismay, I watched them go back behind their counter and have a nice chuckle. Avoid these guys at all costs. More