Lakeland Toyota

I purchased a used truck from Lakeland Toyota several years ago and said I would never go back again. However, my wife and I were recently car shopping and decided to check out the lot. At first the sale years ago and said I would never go back again. However, my wife and I were recently car shopping and decided to check out the lot. At first the sales guy was very nice but slightly pushy. We stayed for several hours negotiating price on several vehicles. The vehicle was the same year make and model of another vehicle I saw at a different dealer, but was $6000 more and it had 10000 more miles and it was in worse cosmetic shape. I told them about the other dealers price and We began negotiations. The tactics they use are very high pressure and it seems the more you don't just smile and agree the more rude and pushy they get. I told our sales guy along with some other guy the payments were out of our range but they pushed and pushed. They kept asking me in front of my wife why I did not want to make her happy with a nicer vehicle. I can"t express enough DO NOT GO TO this dealer! I spoke with my dad and several others who say they will never go back. We visited about 5 other dealers that day and Lakeland Toyota was the worst. If your looking for high pressure sales tactics and rude stereotypical sales people give them a visit and they would be more than happy to shove a car down your throat! We left very unhappy. More

We had our oil changed and they knoced a part off the bottom of the car. We took it back to get it fixed and they said it was our fault and wouldn't deal with us. We left a message for the service manage bottom of the car. We took it back to get it fixed and they said it was our fault and wouldn't deal with us. We left a message for the service manager to call us. His name was Mike Martinez. He never called. We will not ever do business with them again. More

Joe seemed like a nice guy at first, but he ended up being very pushy and extremely insulting. He openly insulted a member of my family who was helping me look for a car and then after I asked to know being very pushy and extremely insulting. He openly insulted a member of my family who was helping me look for a car and then after I asked to know my credit information, he proceeded to speak openly about things on my credit report. My credit information is MY business and does not need to be announced to everyone in the showroom! Bo, the sales manager, was a real jerk. Very pushy and impatient. I stayed way longer than I should have. I left and headed to Winter Haven Toyota, where I was treated with the utmost respect and got a GREAT DEAL on a 2010 Corolla. I will never go back to Lakeland Toyota, not even for an oil change. More

Company policy at Lakeland Toyota seems to dictate dishonesty. After negotiating with them at length by phone, we came to a "deal." When I made the hour and a half drive out to the dealership, they to dishonesty. After negotiating with them at length by phone, we came to a "deal." When I made the hour and a half drive out to the dealership, they told me that they'd made a mistake. The car would be much more than what they'd agreed to. They'd used the old bait-and-switch. The salesman, Larry, and managers, Chris and Chris, were dismissive and unapologetic. After I expressed dismay, I watched them go back behind their counter and have a nice chuckle. Avoid these guys at all costs. More