
Lakeland Toyota
Lakeland, FL
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The internet staff was most helpful. Price was great. They delivered it to me in another city on same day. Would recommend to a friend. Good experience. They delivered it to me in another city on same day. Would recommend to a friend. Good experience. More
Everything was great. They had the car I wanted and they gave me $2000 more for my trade than they gave me at two other Scion dealers. Give these guys a shot. gave me $2000 more for my trade than they gave me at two other Scion dealers. Give these guys a shot. More
To start this review, the most important thing to note is that I HATE buying cars. This time I decided to do it differently and use the internet for the bulk of my legwork before we ever stepped foot on a d that I HATE buying cars. This time I decided to do it differently and use the internet for the bulk of my legwork before we ever stepped foot on a dealer's lot. Enter Mike Ray and Joe Porter at Toyota of Lakeland. After I found the car we wanted, from there we received nothing but excellent communication and superb customer service. So, a formerly horrible dreaded situation is now something I'm okay with. They were honest, fair, and easy to deal with. The car is great and the transaction was simple. Can't ask for anything more! More
Excellent service, very attentive & a great purchase price! It was worth the drive to get there. I woule definitelt recommend them to everyone I know. price! It was worth the drive to get there. I woule definitelt recommend them to everyone I know. More
I had a great experience with the internet department. Mike Ray and Joe Porter were a huge help, but the other salesman were very pushy. I had such a good time dealing with the internet department that I Mike Ray and Joe Porter were a huge help, but the other salesman were very pushy. I had such a good time dealing with the internet department that I chose Lakeland Toyota instead of a dealership that was much closer to my location and it was completely worth it. As a first time buyer they were very helpful and walked me through the entire process. More
This is one of the worst dealerships in Lakeland Florida. The salesmen are always standing around waiting for their next victim. They are offended if you are just looking and will try to force you into buyin The salesmen are always standing around waiting for their next victim. They are offended if you are just looking and will try to force you into buying something you either can't afford or is not your choice. I remember when I wanted to trade my truck and they tried to sell me a used Toyota camry that had 4k on it and was crappy looking. They wanted almost sticker price and ran my credit through a million banks. Even after I had walked away from the sale originally, they tried to sell me a tundra when I specifically told them I wanted to get away from a gas guzzler. Very poor service and mediocre looking salesmen. More
Came in to have a wind deflector put onto my sunroof. Sunroof worked when I took it there. Picked up my car, sunroof does not work. Took car back. was told "Call it a coincidence, but such and such bel Sunroof worked when I took it there. Picked up my car, sunroof does not work. Took car back. was told "Call it a coincidence, but such and such belt broke. It will cost you $1200.00 to fix it, but because I like you, I will give you a discount. It will be $900.00. " I said no. Went to the manager (took me 3 days and several phone calls to get this xxxxx). Basically, he could give a crap, just show him the money. Took my car to Regal Honda, GUESS WHAT. Nothing wrong with my sunroof, just needed the debris removed and it works perfectly for FREE. Things that make you go Hmmmm. I warn you, don't do business with these crooks. More
We came to see and purchase a 2005 Honda odyssey. We had cash and title in hand for our trade in vehicle. We talked to Jerad twice on the way to the dealership (a 90 minute drive!!!), and he assured us tha cash and title in hand for our trade in vehicle. We talked to Jerad twice on the way to the dealership (a 90 minute drive!!!), and he assured us that not only was the car there but that he would have it pulled up ready for us. But upon arrival, surprise... Not only was the car not pulled up to the door, but there were no keys, nor did he look for them!!! He spent all his time trying to sell us another car out of our price range and not the kind of car we were looking for!!! This dealership has poor business practice!!! Now this Jerad has copies of our drivers licenses, and we never even drove a car!!! If you have a choice of dealership, stay far far away from this one!!! We will be turning them into the BBB!!!!! More
I had a great experience working with dave at lakeland toyota, he was very informative on all the vehicles i looked at. I bought a new toyota tundra pickup had lots of extras put on it, service department toyota, he was very informative on all the vehicles i looked at. I bought a new toyota tundra pickup had lots of extras put on it, service department was such a pleasure to work with, I would recommend this dealer to all my friends, Thank You Dave for such a great experience!!! More
They are liars and please do not call to check inventory. In begining they will have everything what you looking for color, model, price everything and finally when when you reach to deal everything changes In begining they will have everything what you looking for color, model, price everything and finally when when you reach to deal everything changes ( even prices what they promise an hour ago sorry we forgot to add tag and taxes) !!!!!They become so stupid and raise their hands saying sorry that we misunderstood you and lie to you!!! Next day they call us back that we have same vehicle and when we reach there same story again!!! I truly don't recommend these stupid people to anybody. Please look other dealers b'coz all all others are better then them and also others are not liars... Please consider other dealers. More