Lakeland Toyota

Parts I would give them a zero star rating. Their parts are way over priced. They are as bunch of thieves. I have found this on numerous occasions. I th I would give them a zero star rating. Their parts are way over priced. They are as bunch of thieves. I have found this on numerous occasions. I they are a bunch of thieves. They were charging $32 for the same part that Toyota of Winter Haven wanted $22 for. I don’t even know why I even bother calling them. Each time I end up going to Toyota of Winter Haven. Its farther to drive but I trust that they won't rip me off! More

the dealer cleaned some tar off the car mats with a powerful cleaning solution and the smell was horrific. the mats were disposed of and the dealership never responded to our complaint. powerful cleaning solution and the smell was horrific. the mats were disposed of and the dealership never responded to our complaint. More

Lied to us about a used car, major oil leaks refused to help us when we had the car less then 48hrs.No return calls. help us when we had the car less then 48hrs.No return calls. More

Very good service. My husband worked on the Internet with them before we purchased. When we got to the dealer the car was exactly what we wanted. Everything was just the way they said, and everything went sm them before we purchased. When we got to the dealer the car was exactly what we wanted. Everything was just the way they said, and everything went smoothly. The paperwork takes a while to do, but that is just buying a car. Everyone there was real friendly. And we love our new car. Very good experience. More

I went in to purchase a new vehicle. The sales person I dealt with last was names Edward. He was condescending in his approach, his friendliness felt more like an act than a genuine display of appreciation dealt with last was names Edward. He was condescending in his approach, his friendliness felt more like an act than a genuine display of appreciation for a customer. I asked him from the beginning to be up front and honest with me about everything. Later in the deal when I was signing papers I was finding he was hiding information and actually out and out lied to me. Lost trust with the sale and the dealership!! I ended up driving an hour and 1/2 out of town to another Toyota dealership that was honest and got me an excellent deal! More

We just purchased another car from this location. This time a Tundra. What a great experience, again. It was good the first time and this time it was like working with family. We got a great price on t time a Tundra. What a great experience, again. It was good the first time and this time it was like working with family. We got a great price on the truck, the paperwork was made tolerable, why is there so much paperwork to buy a car? I know that's the government and not the fault of these guys. But even the title transfer was made easy for us because of the helpfulness of the gal in the title department. I really appreciated how the manager, Rob took extra time to make sure that he got all the things we wanted on this truck. He searched high and low and when he found one for us, he still made it so we could afford it. Thank you so much. We just sent a friend there to get a new truck because of the great service we got and that's how I found this place as I was googleing the info to send him. Oh and the other thing that I thought was so nice was that while we were there I asked about something on the last car we had purchased and they couldn't answer it then. But a week or so later I got a big envelope in the mail from them with the manufactures info on the part. How nice was that? We'll be back when we need cars for the kids! More

Well, I was car shopping online and i put in a request for a SUV from Lakeland Toyota and they got back to me right away. So we got to talking over email. They answered my questions and told me they had t for a SUV from Lakeland Toyota and they got back to me right away. So we got to talking over email. They answered my questions and told me they had the vehicle. We got everythinig together and so when I arrived it was all taken care of. They had the vehicle just as it said. I was very pleased with everyone. They were all very friendly. We had a few laughs and they showed me around. Joe was a good salesman and very helpful. We are so happy with the Toyota we purchased. The 4Runner was a great bargain for us. We wanted an SUV and found the right one. More

The internet staff was most helpful. Price was great. They delivered it to me in another city on same day. Would recommend to a friend. Good experience. They delivered it to me in another city on same day. Would recommend to a friend. Good experience. More

Everything was great. They had the car I wanted and they gave me $2000 more for my trade than they gave me at two other Scion dealers. Give these guys a shot. gave me $2000 more for my trade than they gave me at two other Scion dealers. Give these guys a shot. More

To start this review, the most important thing to note is that I HATE buying cars. This time I decided to do it differently and use the internet for the bulk of my legwork before we ever stepped foot on a d that I HATE buying cars. This time I decided to do it differently and use the internet for the bulk of my legwork before we ever stepped foot on a dealer's lot. Enter Mike Ray and Joe Porter at Toyota of Lakeland. After I found the car we wanted, from there we received nothing but excellent communication and superb customer service. So, a formerly horrible dreaded situation is now something I'm okay with. They were honest, fair, and easy to deal with. The car is great and the transaction was simple. Can't ask for anything more! More