Lakeland Toyota

Great and professional Service I would like to take a moment to recognize Mrs. Rita Garrison at Lakeland Toyota. She was the sweetest and most caring car sales person I have ever de I would like to take a moment to recognize Mrs. Rita Garrison at Lakeland Toyota. She was the sweetest and most caring car sales person I have ever dealt with before.. At first I could not find a vehicle that I really liked. I came to Toyota 5 times and the entire time Mrs. Rita was searching for me. She finally found the one for me! I am so happy and I love my Rav4! If you are looking for a great deal and a great person to do service with please contact Mrs. Rita Garrison!! More

Thank you Paul Simmons @ Lakeland Toyota I visited Lakeland Toyota to have my car serviced and I was amazed by how fast Mr. Paul Simmons was able to get me in and out the dealership. I had a I visited Lakeland Toyota to have my car serviced and I was amazed by how fast Mr. Paul Simmons was able to get me in and out the dealership. I had a pleasant experience and I will return to Lakeland Toyota for sure to get my next service done. More

Thank You James Green Thank you James Green for your fast and efficient service write up and service. It was a pleasure working with you as you got my service very quickly Thank you James Green for your fast and efficient service write up and service. It was a pleasure working with you as you got my service very quickly and you got me in and out in less than a hour. More

First Service I visited Lakeland Toyota for the first 5,000 mile service on my new Toyota Camry. Did I mention this service was free! I was very happy with the spe I visited Lakeland Toyota for the first 5,000 mile service on my new Toyota Camry. Did I mention this service was free! I was very happy with the speed the service was completed and the care that was taken with my care. Joe Hood was very friendly and answered all my questions. I will definently be back and look forward to working with Joe again. More

Recall for exhaust pipe I was told that the repair would take 2 hours .The job was completed in 45 minutes.That is outstanding service,in my book. Thanks. I was told that the repair would take 2 hours .The job was completed in 45 minutes.That is outstanding service,in my book. Thanks. More

Smooth, fast and friendly For a high volume dealership it was a pleasure to receive such thorough and friendly service in buying a new truck. I got the truck I wanted at a fair For a high volume dealership it was a pleasure to receive such thorough and friendly service in buying a new truck. I got the truck I wanted at a fair price and a fair trade-in value. Dan Blavio was very informative about all the systems in the vehicle and took the extra time in his busy schedule to ensure a thorough briefing on them. Thanks Dan. The whole process from test drive to finance to out the door was relatively fast and yet very low key. A comfortable experience all the way around. I would buy here again. More

Customer service Mr.simmon thank you for one on one service will defitnitly be back and look forward to many more oil changes THANKS you guys rock!! Mr.simmon thank you for one on one service will defitnitly be back and look forward to many more oil changes THANKS you guys rock!! More

Outstanding deal I was apprehensive about going to this dealer because of the numerous bad reviews. Ok folks so here goes. They came through, that's just the bottom I was apprehensive about going to this dealer because of the numerous bad reviews. Ok folks so here goes. They came through, that's just the bottom line. I saved a ton of money by going to Lakeland Toyota. Had it not been for Chris one of the sales managers not giving up on the deal by calling me again to address my numbers, taking the time to hear my concerns, there would have been no deal. In all do honesty folks, I was asking for a lot and the Tacoma 4x4 Off Road is sitting in my driveway now. Would I do business with them again, yes I would, because they did go the extra mile for me. Chris a new sales manager there was what this dealership needed because he is making the changes to develop report with the customers. Folks just go ask for Chris and Ravi (salesman) and you're not going to get pressured. They will try their best to meet your needs. The finance manager (John B) was very professional. No pressure at all and no tricks folks. He politely waited for me to rush the loan with my bank. Ask for John B. Vehicle was cleaned and looked great when it was presented for my final walk through. More

The Old Bait and Switch Experts A lot of dealerships are guilty of this tactic however I've never experienced such outlandish stories. They even tried to get me to believe that they A lot of dealerships are guilty of this tactic however I've never experienced such outlandish stories. They even tried to get me to believe that they sold a one year old Avalon for $1,700. This always makes me walk away from deals and I will tell at least a hundred people to avoid them like the plague. They finally honored the advertised price but wanted to drop my trade some $4,000 on a very similar car that we couldn't agree on just a week earlier. I must have been desperate for a Toyota to go back a second time. My advise to the good ole boys at Lakeland Toyota..."quit disrespecting your customers and be honest; your clientele is not the big to choose from and eventually word gets around that folks are dealing with stereotypical car salesmen...besides, Toyota's ain't all that and a bag of chips." Keep looking around Lakeland...there's another dealership just down the road a mile or so called Jenkins where the cars are awesome and the sales team is honest, friendly, and caring. I think I've found my new home for cars...but it won't be ever at Lakeland Toyota. More

Parts I would give them a zero star rating. Their parts are way over priced. They are as bunch of thieves. I have found this on numerous occasions. I th I would give them a zero star rating. Their parts are way over priced. They are as bunch of thieves. I have found this on numerous occasions. I they are a bunch of thieves. They were charging $32 for the same part that Toyota of Winter Haven wanted $22 for. I don’t even know why I even bother calling them. Each time I end up going to Toyota of Winter Haven. Its farther to drive but I trust that they won't rip me off! More