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Lakeland Toyota

Lakeland, FL

3.9
761 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 761 reviews

April 14, 2017

earned my trust and my business When it was time to replace my 20 yr old RAV4, I turned to Michelle Drake in sales to help me make the transition to a 'new' or 'new to me' vehicle. More

by L. Matosin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Drake
April 12, 2017

Always good James Green is my current service advisor- he is very good and very helpful. I would also note that Michele Drake was my previous advisor- she was ou More

by Gallant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Greene
April 11, 2017

Overall Poor Customer Experience The dealership used bait and switch tactics just to get you in the door. I drove 5 hours for a truck and then they pulled out a list of fees that they More

by oficejet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rita
April 11, 2017

Want an honest salesperson, then please call Michelle Drake Michelle was our service provider at Lakeland Toyota for years before she went to their Sales Department. Michelle went out of her way to take care o More

by DMcL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Drake
April 10, 2017

a bad day I am really very outraged that I could not have made my purchase due to the lack of honesty of the Toyota Lakeland dealers and the lack of updating of More

by jc87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
danny mcCLURG
April 09, 2017

Great service All three persons Ben Kirkpatrick Thomas Farris and Frank financial man. All where great friend and excellent know answer to question. Very helpful an More

by Judy09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Kirkpatrick Thomas Farris and Frank
March 28, 2017

Ownership typifies greed. Ridiculous attempt to totally hose me on a preowned vehicle. The final selling price is $5200 over the advertised price. And if I pay cash add another More

by Buyer In The Know
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michele Drake
January 12, 2017

The best I have ever had. We were called by a gentleman about a car we had bought at ok carz and he told us of a program they were doing you make a year of payments on time and More

by Donald Evo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Davis .
December 03, 2016

Rude sales team I was attempting to buy a new Toyota Tacoma from this dealership and had the most rude salesman I've ever encountered, "danny" didn't like that I woul More

by Chris_h_84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
November 26, 2016

Keeping my Highlander rolling! I originally purchased my vehicle in Orlando, but I live in Polk County. prefer to keep my business as close to home as possible, so for routine maint More

by Echo_Charlie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Hopkins
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