Lakeland Toyota
Lakeland, FL
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Service was fast and easy. Took my car on time. It did not take long at all I was in and out within an hour actually it didn't even take an hour and the service guy that helped Took my car on time. It did not take long at all I was in and out within an hour actually it didn't even take an hour and the service guy that helped me was very pleasant and very professional. If I was going to buy another car or anybody in my family I would definitely send them to Lakeland Toyota they work with you and they are very good and very customer oriented have not met one person that was not polite and courteous and wanting to know if I needed help or if I had any problems. Great price to get your car service or purchase one More
Gave my vehicle to someone who was unable or unwilling to diagnose a/c system. Issue was a/c was leaving oil residue inside front glass, and an odor started just prior to oil glass issues. Testing for leak diagnose a/c system. Issue was a/c was leaving oil residue inside front glass, and an odor started just prior to oil glass issues. Testing for leaks at the evaporator is standard. Was put in shaded area with a/c on high blower with temp bottomed out. ?? Didn't find problem... didn't test correctly. By the way I am a 35year CMAT-- certified master auto tech. More
Great customer service. Cordial and caring. The customer service is thorough, going out of their way to explain everything clearly. Nice atmosphere. Cordial and caring. The customer service is thorough, going out of their way to explain everything clearly. Nice atmosphere. More
Excellent service! ! Felecia assisted me with providing maintenance for my vehicle. She's very friendly and helpful. Excellent customer service! ! Felecia assisted me with providing maintenance for my vehicle. She's very friendly and helpful. Excellent customer service! More
Purchased a 2015 GMC terrain in March and part of the purchase agreement was for me to receive WeatherTech floor mats and a free oil change. I was advised that the weather tech floor mats might be generi purchase agreement was for me to receive WeatherTech floor mats and a free oil change. I was advised that the weather tech floor mats might be generic not that they would be all weather mats. When I receive the mats after the purchase and the papers were signed I could’ve gotten better mats at Walmart they were cheap thin and flimsy. Went today July 1 at 2:30 to get an oil change that was supposed to be free the rude service advisor Daniel informed me that I would have to provide the proof that I had a free oil change even though the salesman stated that it would be in the system when I asked multiple times in March. Daniel made no attempts or offered to check to see about the free oil change. I had the appointment at 2:30 and was informed that it would probably be 2 to 2 1/2 hours before it was done . What’s the point in having an appointment if it’s gonna take that long still. As you could see I would not recommend anyone buying from this dealership as my experience has been their not trustworthy More