Lakeland Toyota
Lakeland, FL
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Quick service for oil change and tire rotation The staff was amazing and worked to Provide the best service. Paul was clear with what services were needed and the price. The wait time was minimal The staff was amazing and worked to Provide the best service. Paul was clear with what services were needed and the price. The wait time was minimal More
The worse experience ever at Toyota dealer The treatment at arrival by the person I had the appoitment was totally rude, nonproffesional unrespecfully ( Mr.. Osvaldo Perez) to the point that I The treatment at arrival by the person I had the appoitment was totally rude, nonproffesional unrespecfully ( Mr.. Osvaldo Perez) to the point that I accepted his sugestion of transfer me to another service technician. I had annonline estimate of 19.95 fir tire rotation and synthetic oil change and he wanted to chargd over 164 dollars at the end I did pay with the other service person 70.92 wich still looks to me high the cortesy at this place is terrible this the last time I do a service or any business at this dealer, they made me feel miserable and made my day terrible just before a medical procedure tomortow More
Spectacular The costumer service was wonderful. Clean environment. Friendly staff. Very personal. They try to help in anyway they can. Hector was a great sales re The costumer service was wonderful. Clean environment. Friendly staff. Very personal. They try to help in anyway they can. Hector was a great sales rep. Recommend him. More
Not good customer service Not impressed with my initial phone call . Kaleah told me the vehicle from the website was there, when actually it was located in another state. She d Not impressed with my initial phone call . Kaleah told me the vehicle from the website was there, when actually it was located in another state. She didn't have much info , gave me vague answers and didn't grab my interest over the phone. The dealership is too busy and chaotic. The car I finally purchased didn't have a spare key or floor mats. My sales person, James Day was very nice but we still have not received any follow up calls from my salesperson or the dealership after the purchase. Not to see if we had any questions or needed assistance. Price kept changing. Never saw the actual window sticker. Finance was trying to upsale items and made it seem like he did me a favor by finding my final interest rate. I told him that was his job. I would not recommend this dealership. More
New car purchase I had the best experience I have every bag purchasing a car with Lakeland Toyota. They worked with me until I was completely satisfied & the follow u I had the best experience I have every bag purchasing a car with Lakeland Toyota. They worked with me until I was completely satisfied & the follow up was great. Thanks a million to Daniel McClurg. More
Usually very happy with service My 2018 Camrys undercarage broke off yesterday driving through a puddle after a HUGE storm- was told by someone on the phone that a part “should” be t My 2018 Camrys undercarage broke off yesterday driving through a puddle after a HUGE storm- was told by someone on the phone that a part “should” be there and to bring it in. After waiting 1.5 hours for service - I was told it had to be ordered! Waste of time- not to mention - the part is obviously not well made. Now it’s $300-350 to repair. This is our 4 Toyota purchase- did not expect this to happen. Seems as though this part was cheaply made. More
Dylan and Vincent My wife and I love to Thank Dylan, Vincent, Gabriel and all the Lakeland Toyota staff for helping use find the vehicle for the future. Dylan was very My wife and I love to Thank Dylan, Vincent, Gabriel and all the Lakeland Toyota staff for helping use find the vehicle for the future. Dylan was very polite and patient with use all though the process and we really appreciate it. Vincent, greeted use at the first moment we stepped on the lot without any pressure of buying anything that’s always helpful to customers. Thank you Gabriel for making this deal happen because we did not want to leave your lot with purchasing. Our overall experience was Awesome 👏 Gabriel keep these guys around and you will sale a lot vehicles. Once again thank you Lakeland Toyota. More
satisfaction I really satisfy with Toyota service members, so they know how to take care the customers. They make sure that they do a full inspection in customers I really satisfy with Toyota service members, so they know how to take care the customers. They make sure that they do a full inspection in customers cars. I enjoy all they do in my car. More
The place is degrading. I went for service today and had my first good trip. Every time I go you get xxxx on they need to stop hiring xxxxx I went for service today and had my first good trip. Every time I go you get xxxx on they need to stop hiring xxxxx More
thousand times better than miracle Toyota I had decided not to use Toyota after my experience with miracle Toyota, but Lakeland Toyota saved it. Extremely friendly, competent, and seem more ge I had decided not to use Toyota after my experience with miracle Toyota, but Lakeland Toyota saved it. Extremely friendly, competent, and seem more genuinely trying to do what’s best for the customer instead of trying to rip them off More