Lakeland Toyota
Lakeland, FL
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Love purchase and this dealership My salesperson Hector was very attentive and listened to what I was looking for. Found me the perfect truck within my budget. The manager was polite a My salesperson Hector was very attentive and listened to what I was looking for. Found me the perfect truck within my budget. The manager was polite and helpful. The finance person explained everything in detail and gave me the best deal possible. Overall a very genuine team. It didn’t feel like your typical “car dealership” where you were left wondering if you found the best deal. I know I found the best deal. More
Great Experience Great experience dealer was knowledgeable and helpful. He really helped me out. I will definitely recommend someone in need of a car. Great customer s Great experience dealer was knowledgeable and helpful. He really helped me out. I will definitely recommend someone in need of a car. Great customer service. More
Oil change I asked for a regular routine oil change and they gave me synthetic I have been to this dealership over the duration of 4 years and my car has always I asked for a regular routine oil change and they gave me synthetic I have been to this dealership over the duration of 4 years and my car has always gotten the same. I went to check out and my bill was higher then usual I told her Amber Case that it wasn’t the right oil. She then told me it was and that’s what was on my records and that the people before must have done it wrong. I paid for it went home and looked at my own records and lord behold it wasn’t the right oil like I thought. I’m very unpleased that I wasn’t asked to up my oil to something better and that it was done without my permission. I will not be back to this facility. More
Excellent customer service by service representative It was very busy in service today but I was in and out in less than 2 hours - service rep friendly, knowledgable, and helpful - invoice was incorrect It was very busy in service today but I was in and out in less than 2 hours - service rep friendly, knowledgable, and helpful - invoice was incorrect and was corrected. More
Friendly, great service!!! I had a great experience doing my first appointment. The people were very kind, the service was faster and helpful!! I would love to come back and rec I had a great experience doing my first appointment. The people were very kind, the service was faster and helpful!! I would love to come back and recommend this dealership. More
Great Service Went in for the 5000 mile service. Excellent customer service. I really like Amber Case. Her customer service skills are FANTASTIC! I’ve purchased at Went in for the 5000 mile service. Excellent customer service. I really like Amber Case. Her customer service skills are FANTASTIC! I’ve purchased at least 10 vehicles from this dealership. More
Very helpful salesman - Brandon Collins Brandon was very helpful through the purchasing process of my new 4 Runner. He answered all of our questions as well as helped with getting us to the Brandon was very helpful through the purchasing process of my new 4 Runner. He answered all of our questions as well as helped with getting us to the price we wanted for the vehicle. More
Oil change Very clean and fast service Very organize family oriented well done service very welcoming everybody moved at a fast pace to make sure that me and m Very clean and fast service Very organize family oriented well done service very welcoming everybody moved at a fast pace to make sure that me and my family was well taken care of I will highly recommend you to all my friends and family members and just keep doing a great job as you all are doing and I love my Toyota and I will always shop with you guys More
New car purchase We were treated professionally, respectfully, courteously by our salesman Danny and by sales manager Manny. They were both very personable. Love the We were treated professionally, respectfully, courteously by our salesman Danny and by sales manager Manny. They were both very personable. Love the Rav 4. They worked with us to get to the deal we were happy with. Michelle in finance went way above the call of duty to help us. More
Service is very professional The service department have been servicing my Rav4 since i purchased the car. Every 5,000 miles i take it in and have a complete check made and tires The service department have been servicing my Rav4 since i purchased the car. Every 5,000 miles i take it in and have a complete check made and tires rotated. And they keep on top of any recalls. More