Lakeland Toyota
Lakeland, FL
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Miss leading The internet team misleads and lies to get customers to the dealer ship. Took six hours to complete sale and did not give second set of keys. The internet team misleads and lies to get customers to the dealer ship. Took six hours to complete sale and did not give second set of keys. More
Service Advisor Positive Experience My service advisor Paul MacNeil was very helpful in getting me in quickly and taking care of my maintenance as set up as well as notifying me and taki My service advisor Paul MacNeil was very helpful in getting me in quickly and taking care of my maintenance as set up as well as notifying me and taking care of two recalls. Paul updated me throughout the process and is polite and helpful at all times. More
The Worst I don't have anything, I mean anything good to say about this dealership. Worst experience I've ever had! They are very aggressive and pushy! I don't have anything, I mean anything good to say about this dealership. Worst experience I've ever had! They are very aggressive and pushy! More
Great customer service. Enjoyed working with Brandon. He tried everything he could too get me a good deal. We talked and he made us feel comfortable. customer service. Enjoyed working with Brandon. He tried everything he could too get me a good deal. We talked and he made us feel comfortable. More
Alignment service The employees were very friendly. The service was quick even with no appointment. The waiting area was nice and clean. Very nice dealership. I wou The employees were very friendly. The service was quick even with no appointment. The waiting area was nice and clean. Very nice dealership. I would recommend More
Service was great!! John Booker was very friendly and courteous. He described the service in detail and answered my questions. They took my truck right in and he promptly John Booker was very friendly and courteous. He described the service in detail and answered my questions. They took my truck right in and he promptly informed me when it was finished.Very much appreciated!! More
Awesome service Amber Smith did a great job taking care of my TOYOTA Tundra. Explained everything and let me know what options I have. Great service for the price. Amber Smith did a great job taking care of my TOYOTA Tundra. Explained everything and let me know what options I have. Great service for the price. More
Easy and exceptional They asked me what I wanted and would like to pay and they made it happen. Everyone we encountered was so friendly and nice. I felt like I was someone They asked me what I wanted and would like to pay and they made it happen. Everyone we encountered was so friendly and nice. I felt like I was someone not just a customer. More
Great Customer Service Paul MacNeil has been my go-to guy for several years and always takes great care to get the best job done on my vehicle. Paul MacNeil has been my go-to guy for several years and always takes great care to get the best job done on my vehicle. More
Tire replacement ( blow out) and oil changes and 5,000 mile They were very helpful with the new tire. They didn't have it in stock, but got it there when they said they would. They did oil change put on new They were very helpful with the new tire. They didn't have it in stock, but got it there when they said they would. They did oil change put on new tire and did our 5,000 mile check and we didn't have an appointment. Came in because our tire blew out. More