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Lakeland Toyota

Lakeland, FL

3.9
760 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 760 reviews

December 31, 2018

Miss leading The internet team misleads and lies to get customers to the dealer ship. Took six hours to complete sale and did not give second set of keys. More

by Joet410
Recommend Dealer
No
Employees Worked With
Brandon, johnie op
December 30, 2018

Service Advisor Positive Experience My service advisor Paul MacNeil was very helpful in getting me in quickly and taking care of my maintenance as set up as well as notifying me and taki More

by jenovakin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul MacNeil
December 30, 2018

The Worst I don't have anything, I mean anything good to say about this dealership. Worst experience I've ever had! They are very aggressive and pushy! More

by Unhappy19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachel
December 30, 2018

Great customer service. Enjoyed working with Brandon. He tried everything he could too get me a good deal. We talked and he made us feel comfortable. More

by Candiland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Collins
December 29, 2018

Alignment service The employees were very friendly. The service was quick even with no appointment. The waiting area was nice and clean. Very nice dealership. I wou More

by Mom2eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McNeil
December 29, 2018

Service was great!! John Booker was very friendly and courteous. He described the service in detail and answered my questions. They took my truck right in and he promptly More

by Jay71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Booker
December 29, 2018

Awesome service Amber Smith did a great job taking care of my TOYOTA Tundra. Explained everything and let me know what options I have. Great service for the price. More

by TOYOTA TUNDRA # Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Smith
December 29, 2018

Easy and exceptional They asked me what I wanted and would like to pay and they made it happen. Everyone we encountered was so friendly and nice. I felt like I was someone More

by Janie1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kadian Williams
December 29, 2018

Great Customer Service Paul MacNeil has been my go-to guy for several years and always takes great care to get the best job done on my vehicle. More

by Akennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul MacNeil
December 29, 2018

Tire replacement ( blow out) and oil changes and 5,000 mile They were very helpful with the new tire. They didn't have it in stock, but got it there when they said they would. They did oil change put on new More

by Bj25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
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