Lakeland Toyota

Good service Oil change. Ended up doing other maintenance but well advised. Service advisor was professional, curtious, and atttentive. Came to find me when tim Oil change. Ended up doing other maintenance but well advised. Service advisor was professional, curtious, and atttentive. Came to find me when time was going to be 15 min longer than estimated. Appreciated that. More

Good service Just needed a basic oil change. Service was quick, employees were friendly, waiting room was comfortable. Price was decent. Could probably find cheape Just needed a basic oil change. Service was quick, employees were friendly, waiting room was comfortable. Price was decent. Could probably find cheaper, but prefer my car serviced by the dealer from which I purchased. More

Wasted 3 hours, old business model of car sales. Came to purchase a car, had to play the run around game with management. Added fees at the last minute etc. Old business model of car sales, where the Came to purchase a car, had to play the run around game with management. Added fees at the last minute etc. Old business model of car sales, where the salesman has to run back and forth to the managers. Recondition fee added above what we were quoted, Came to buy 2018 Ford Explorer with 15k miles and no “reconditioning” had been needed or done. Not paying 2k for reconditioning!!!! More

Dissappointing Experince Overall Overall a disappointing used car purchase experience. We had viewed and test driven the vehicle on one day and went back the following day to complete Overall a disappointing used car purchase experience. We had viewed and test driven the vehicle on one day and went back the following day to complete the administrative and financial paperwork to conclude the purchase but this took 5 HOURS to complete. We were kept waiting for far too long. If it was not for the good condition of the vehicle and the fair price we would have walked out before completing the purchase. Also on taking the vehicle we discovered accessory items as shown on the window sticker being included in the price were not in the vehicle and having since contacted the salesman about this we are now being fobbed off with some lame story. Also at the time of delivery, although the vehicle was basically clean it had not been valeted or prepared for customer delivery. Overall a disappointing service from a manufacturer main dealer. More

Friendly and patient Sales Dept We purchased a car on New Years eve, a very hectic day, but overall the experience was positive and efficient. We felt the sales people were working We purchased a car on New Years eve, a very hectic day, but overall the experience was positive and efficient. We felt the sales people were working hard for the customers. More

Brandon Collins Rocks Brandon was wonderful to work with. He was so kind and patient with my mother, even after 5 test drives, and his sense of humor made the car buying pr Brandon was wonderful to work with. He was so kind and patient with my mother, even after 5 test drives, and his sense of humor made the car buying process much less stressful!!! Thanks, Brandon, for getting her into a beautiful 2019 Highlander. You’re the bomb!!! More

Brandon Collins is amazing! Brandon Collins is an amazing sales person! He worked patiently with me during the whole car buying process. His knowledge and kindness were so apprec Brandon Collins is an amazing sales person! He worked patiently with me during the whole car buying process. His knowledge and kindness were so appreciated, He explained each and every process, all after showing me and test driving several vehicles. I love my 2019 Toyota Highlander! Thank you Brandon for everything! More

Very pleased with the service I was very pleased with my service in the time that I was in and out for getting my oil changed. My service advisor Amber Smith was very helpful, plea I was very pleased with my service in the time that I was in and out for getting my oil changed. My service advisor Amber Smith was very helpful, pleasant, polite, friendly and professional. More

Oil change They were quick, efficient, communicated effectively, good price with a coupon, will do it again, always professional and clean, I appreciate the qual They were quick, efficient, communicated effectively, good price with a coupon, will do it again, always professional and clean, I appreciate the quality of service always More

Walk in I was worried that my simple oil change would take three to four hours without an appointment. They were out quickly and I left in less than two hours I was worried that my simple oil change would take three to four hours without an appointment. They were out quickly and I left in less than two hours.. More