Lakeland Toyota

Pretty good They definitely keep vehicles in top-notch form and use original parts. You can’t beat quality! I only take points off because of the wait (longer tha They definitely keep vehicles in top-notch form and use original parts. You can’t beat quality! I only take points off because of the wait (longer than it should’ve been) and the staff is not as friendly as it used to be. More

The sales rep was not very accommodating from the beginni She doesn’t seem to listen to what I want. Argued with me a lot. Not at all sensitive to what the costumer wants. My car was not delivered to me clean She doesn’t seem to listen to what I want. Argued with me a lot. Not at all sensitive to what the costumer wants. My car was not delivered to me clean supposed to be detailed but not. I highly praise the sales manager though and Chris who took care of my paper work. After this experience, I remembee why I didn’t buy my last Toyota from them. More

A great experience From the time you pull in at the dealership everyone is very kind and always willing to direct you to the place you need to go next. Very busy place b From the time you pull in at the dealership everyone is very kind and always willing to direct you to the place you need to go next. Very busy place but they all have smiles on there faces. They seem to be genuine in every effort to get you in and out as soon as possible. They also are very knowledgeable about all things about your vehicle and if they are not sure they know where to get the answers. Over all I have had nothing but excellent service. More

Not too bad Sales; twice I called ahead to look at a vehicle and both times it was not ready. Kept me waiting and I finally left. Two different occasions. Not Sales; twice I called ahead to look at a vehicle and both times it was not ready. Kept me waiting and I finally left. Two different occasions. Not attentive. Service: Good overall. Didn’t like the last minute shop fee or whatever it was that I wasn’t told about initially. More

Excellent service repairing my Camry. I dealt with this dealership many years ago when I lived in Polk County FL. I always received excellent service. I called and talked to Amber C. conce I dealt with this dealership many years ago when I lived in Polk County FL. I always received excellent service. I called and talked to Amber C. concerning proposed repairs at another dealership. I was coming to Polk County for a family visit and decided to get my car checked out at Lakeland Toyota. I received a rental car while my car was repaired. My car now rides like a new car, no more noisy sounds. Needed work was repaired and explained in detail with a great attitude and great service. More

AC evaporator cleaning I like the dealer very much they have taken good care of me. My first visit was for a part in my steering column and all went super well including t I like the dealer very much they have taken good care of me. My first visit was for a part in my steering column and all went super well including the representative. My second visit was for an AC cleaning. The representative was new in the store and treated me dishonestly. But my AC is now clean and smells good and even feels colder. More

Service Got me in timely and service did not take to long. Did not try to sell service I did not need. Comfortable waiting area. Would return for service in Got me in timely and service did not take to long. Did not try to sell service I did not need. Comfortable waiting area. Would return for service in the future. More

Excellent service Osiris was great listener & was able to accommodate us with what we were looking for. Also, want to mention Manny one of the managers was awesome ! Osiris was great listener & was able to accommodate us with what we were looking for. Also, want to mention Manny one of the managers was awesome ! More

Scheduled.Maintance 10,000 scheduled maintance. Efrain Hazim was my Service Advisor. He explained the service. What they looked for and when to schedule my next service 10,000 scheduled maintance. Efrain Hazim was my Service Advisor. He explained the service. What they looked for and when to schedule my next service More

Service and Customer Service Great Customer Service By Amber Smith !! Very Friendly And Very Professional At Her Job !! Service Was Done In A Timely Manner and Exceeced My Expecta Great Customer Service By Amber Smith !! Very Friendly And Very Professional At Her Job !! Service Was Done In A Timely Manner and Exceeced My Expectations !! I will Be ba back !! More