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Lakeland Toyota

Lakeland, FL

3.9
760 Reviews

2925 Mall Hill Drive

Lakeland, FL

33810

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Showing 760 reviews

August 22, 2019

Regular service visit I arrived for my service appt a few minutes earlier. Amber Smith came to my vehicle, did a few personal evaluations on the car, gave some advice on th More

by Customer mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Aug 27, 2019 -

Lakeland Toyota responded

Thanks for the 5 star rating, Mel! We appreciate the review.

August 21, 2019

Very satisfied Greeted immediately when arrived. Amber Case was my service advisor, She was very professional, friendly, and efficient. My car was finished on time a More

by Mike2714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Case
Aug 27, 2019 -

Lakeland Toyota responded

Thanks for the wonderful 5 star rating, Mike!

August 20, 2019

10,000 mile service Tonya, my service advisor was excellent. Explained what was to be done and time required. Wait time was even less than anticipated. Would recommen More

by Lee1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Barber
Aug 27, 2019 -

Lakeland Toyota responded

Thanks for taking the time to leave a 5 star rating, Lee!

August 15, 2019

Purchase the new Camry I met with Dylan and he was great. He helped me get into a new Camry, and back in the financing very quickly. The whole car buying experience was easy More

by Nick813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Aug 27, 2019 -

Lakeland Toyota responded

Thanks for the terrific 5 star rating, Nick!

August 05, 2019

Great Service As Usual Amber thanks for going on and beyond the call of duty always for me your a rockstar. Your a rockstar I truly appreciate you. J More

by Javi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the awesome review, Javi! We will make sure Amber sees this review.

August 05, 2019

Observations of Service Experience Everything went as planned. No xxxx-Ups. Service Advisor kept us “in the loop “ . Was pleased how he payed attention to and responded to our needs ! More

by Jellyman379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Jarvis
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for taking the time to leave a 5 star rating, Jellyman!

July 28, 2019

Purchase visit Experience was excellent. Salesman was knowledgeable and efficient. All dealer personnel friendly and courteous Facility clean and organized. Vehicle More

by Nell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Jones, Manny
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the amazing 5 star rating and review, Nell! We are pleased you had pleasurable experience while working with our staff here at Lakeland Toyota.

July 28, 2019

Great first experience! Czar V. was our sales person who was very knowledgeable and helpful in assisting me purchase the right vehicle for me and making my first time experie More

by Joan Jewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Czar, Sales; Manny, Sales Manager; Michelle, Finance
Aug 15, 2019 -

Lakeland Toyota responded

Thanks for the 5 star rating, Joan! We're pleased you received 5 star customer service, we look forward to working with you again in the future.

July 19, 2019

Oil change and tire rotate Top rate service. Thanks Amber Smith. Quality work at great price. Will use this service every time. Wish all dealers were this good. Thanks for great More

by Haywald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for the 5 star rating, Haywald! We take pride in delivering top notch service, every time!

July 16, 2019

Quick Service at Lakeland Toyota I went in for an oil change. It was quick and efficient and reasonably priced. I am always pleased that they don’t find a hundred million things wron More

by Gracegirl57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul MacNeil
Aug 15, 2019 -

Lakeland Toyota responded

Thank you for the wonderful review, Grace! We are happy to assist with all of your service needs.

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