Lakeland Toyota
Lakeland, FL
Filter Reviews by Keyword
By Type
Showing 760 reviews
Amber and Yordan are an awesome team. My car is so happy!! I have been going there since I moved back to Florida in 2004. My car is in great shape for to Yordan. The service advisors have never recommended sup I have been going there since I moved back to Florida in 2004. My car is in great shape for to Yordan. The service advisors have never recommended superfluous or unneeded repairs. More
Excellent Great experience. Efrain was fantastic. We highly recommendCompleted when expected kept me informed and gave me recommendations. I have bought the c Great experience. Efrain was fantastic. We highly recommendCompleted when expected kept me informed and gave me recommendations. I have bought the car there so has my husband. We bought tires there. Love this dealership More
Service Review It was a good experience. The service representative was friendly and easy to work with. It was a quick visit and had no issues so far. It was a good experience. The service representative was friendly and easy to work with. It was a quick visit and had no issues so far. More
Almost 3 hours for oil change? No real reason given on why it took almost three hours for simple oil change. My service writer really didn’t even really do much, she didn’t do the No real reason given on why it took almost three hours for simple oil change. My service writer really didn’t even really do much, she didn’t do the intake or finish up the ticket. I asked her one time to check status of my vehicle, after all ready waiting for 1 1/2 hour, she said twenty minutes, it took over an hour to complete. Not really that busy but nonetheless I wasted 3 hours. Won’t go back, should I’d learned my lesson when I had wife’s SUV oil changed there and they underfilled it. More
Enjoyable Enjoy the people around there ,friendly and very helpful , have always liked being there and Comm. Coffee is outstanding, lived in La. 30 tears. Enjoy the people around there ,friendly and very helpful , have always liked being there and Comm. Coffee is outstanding, lived in La. 30 tears. Thanks for the good work and great service. More
Purchase car Customer service first class and great deals! Salesman helped me with a great deal and he was trustworthy too. Definitely would recommend this dealers Customer service first class and great deals! Salesman helped me with a great deal and he was trustworthy too. Definitely would recommend this dealership and salesman. More
Quick & Accessible. Wayne at Station # 9 very courteous and efficient. In and out for standard all points inspection and tire rotation. Getting to dealership very easy vi Wayne at Station # 9 very courteous and efficient. In and out for standard all points inspection and tire rotation. Getting to dealership very easy via east bound I4 exit. You guys are on top of your game! More
Maintenance couldn’t be better. My appointment with Paul was professional and courteous. I was told how long I had to wait and it was done on time. couldn’t be better. My appointment with Paul was professional and courteous. I was told how long I had to wait and it was done on time. More
Sold my car from under me They have a very disorganized system. Test drove Saturday, they pushed for their financing. I'd rather use my credit Union I left with a purchase agr They have a very disorganized system. Test drove Saturday, they pushed for their financing. I'd rather use my credit Union I left with a purchase agreement to send to my CU. Asked if I needed to leave a deposit, he said no. Tuesday everything went thru and was told to come get me car. That was 7pm our sales rep Charlie didn't want to work till 10 to do all the paperwork and I understood neither did I. He was off Wednesday no big deal I wont make you work on your day off. Here comes Thursday and 9 am, I'm asking him to let me know when all is set and I can grab the car. He states the car is sold but don't worry I have more cars like it. GM would not call us as requested, as we just wanted our side of the story heard, we were told her could possibly call tomorrow. Yikes. If you don't get the car same day and try to use your own credit union beware it may drive away. I should have read all these reviews and drove to Tampa for customer service. This location gives Signature Toyota a bad name. Because any other location I has been great. This was just unprofessional. Please see the same reviews from others about the same bait and switch on Google, Car Guru, BBB, FB, Deal Rater.. More
5000 miles service check Brandon was the person who met me at the service area and was very polite I asked him how long would it take for the service check he told me between Brandon was the person who met me at the service area and was very polite I asked him how long would it take for the service check he told me between 30-45 minutes and it was almost that amount of time that I waited. I want to thank Brandon for being very courteous More