Lakeland Toyota

Very unprofessional, disrespectful talking service department, they don’t care what they say yo you department, they don’t care what they say yo you More

Everyone was very polite and respectful. I have a REAL ISSUE with one thing. When I asked what the bottom line figure was out the door, they gave me a specific number. I then asked how would I have a REAL ISSUE with one thing. When I asked what the bottom line figure was out the door, they gave me a specific number. I then asked how would you like the funds. They told me certified check from a banking institution. I went and got the large check for the exact amount, as requested. After I presented the check and they made me fill out a credit app. I asked whats this for and they stated in case the check had been altered or fraudulent in some way. They pushed me on divulging information for what I call “repo references” names and references of people I know. I told them if it such a problem, just keep the vehicle until the check clears. Then let me know and I’ll come get it when it does. No deal there either. I just bought it a couple of days ago and I would’ve gladly brought them stacks of 100 dollar bills if that made it smoother. This way of doing things sucks and its enough to keep me away in the future. Less than pleasant experience with cash. More

Hi. Great service, and followup from service manager, Mr Hawkinson. He went above and beyond Great service, and followup from service manager, Mr Hawkinson. He went above and beyond More

Had a 2:00 oil change appointment…. . it is 5:01 , still waiting on car to be done . Will not ever come back to this dealership for service or purchase . . it is 5:01 , still waiting on car to be done . Will not ever come back to this dealership for service or purchase . More

Today, I had an excellent experience at the Lakeland Toyota, service department. Paul MacNeil was my service advisor and took care of my Scion TC so efficiently and in such a professional manner that Toyota, service department. Paul MacNeil was my service advisor and took care of my Scion TC so efficiently and in such a professional manner that I give him a 5 star and A+ More

Great Customer service and very Attentive and keeping you informed about your vehicle and what it needs informed about your vehicle and what it needs More

We have used Toyota dealership for many years. Had Corrolla, Camry, Solara convertible, RAV4 and now Highlander. Does not disappoint. Always satisfied. Had Corrolla, Camry, Solara convertible, RAV4 and now Highlander. Does not disappoint. Always satisfied. More

Good services provided to the customers. I am satisfied with the customer service. Thank you. I am satisfied with the customer service. Thank you. More

I wanted to share my recent experience during my schedule tire rotation appointment on January 20,2024.at 11:00am. Unfortunately, I had to wait for two hours and 26mins. tire rotation appointment on January 20,2024.at 11:00am. Unfortunately, I had to wait for two hours and 26mins. More

Very attentive to our needs and helped us get through financing section very easily. Salespeople Scott and Jupiter were so efficient and never pushy ,,,very pleasant experience! Would highly recommend! financing section very easily. Salespeople Scott and Jupiter were so efficient and never pushy ,,,very pleasant experience! Would highly recommend! More