Lakeland Toyota
Lakeland, FL
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Lindsay Baker in the Service dept is always straight to the point and efficient in her approach to her work. The dealership as whole seems nicely kept. the point and efficient in her approach to her work. The dealership as whole seems nicely kept. More
They couldn’t reset my maintenance required light and I was told to call Lexus. Certified mechanic are supposed to know those things. If I paid for a service then I shouldn’t been told to call Lexus. was told to call Lexus. Certified mechanic are supposed to know those things. If I paid for a service then I shouldn’t been told to call Lexus. More
Best to meet my needs without marking up the price and received as ordered without having to wait for a long time to accept vehicle at delivery time. received as ordered without having to wait for a long time to accept vehicle at delivery time. More
I was pleased with the service department they were great! Chad took care of everything I asked. However when they approached me about trading my car in, I sat down with them told them what I wanted an great! Chad took care of everything I asked. However when they approached me about trading my car in, I sat down with them told them what I wanted and the price range and I was shown a car I ended up really liking but they could not meet me at a price that was already preset and known about before looking at cars, and I was very disappointed. I’ve been a loyal customer for years and only ever buy Toyota. But idk, maybe it’s time for a change! More
This is a very busy, little bit chaotic dealership. Just needs a little tweaking as everyone needs a little more focus on what is needed to streamline a purchase. They were all polite and helpful..ju Just needs a little tweaking as everyone needs a little more focus on what is needed to streamline a purchase. They were all polite and helpful..just needed a bit more focus...It took a very long time to complete the buy. We left after 8 pm..about 5 hours to complete. I would buy there again..they seemed to be very honest personnel. More
This dealership's facilities are very modern and have a great layout. My sales rep, Ravi, was very knowledgeable and helpful during my visit. He actually was able to get me into the Rav4 that I wanted so great layout. My sales rep, Ravi, was very knowledgeable and helpful during my visit. He actually was able to get me into the Rav4 that I wanted sooner than expected. I highly recommend this Toyota dealership. More