Lakeland Toyota

Dwight O’Conner was a most enjoyable person with whom to work. Very kind and helpful. Very persistent making sure our wants and needs were met. work. Very kind and helpful. Very persistent making sure our wants and needs were met. More

Service was good! Service done on time. Parts department was short staff. Bathrooms clean and stoc. Service done on time. Parts department was short staff. Bathrooms clean and stoc. More

Thanks you! !! they treat you very well and are friendly always look for comfort for one !! they treat you very well and are friendly always look for comfort for one More

Had my 10k service done today on my Camry, Paul MacNeil handled everything in a very professional manner. He is going to be my go to person going forward. An excellent dealership. handled everything in a very professional manner. He is going to be my go to person going forward. An excellent dealership. More

Ms Baker in service was very polite and professional. She kept me well informed throughout the process. She kept me well informed throughout the process. More

I arrived on time. It took way to long to do a oil change, plus put some air in my tire. I left there 2 1/2 hours later. I will never go back there for a oil change. I It took way to long to do a oil change, plus put some air in my tire. I left there 2 1/2 hours later. I will never go back there for a oil change. I was not told they were running behind, or I would have gone home and come back. I overheard another person complaining they had been there 2 hours. I asked what was the problem and they said shortage of staff. More

Great people, 2 1/2 hours for an oil change is too long . Price was good, just slow Price was good, just slow More

I arrived on time for a 10 am appointment for an oil change, informed as I arrived they were running behind at least an 1 1/2-2 hours behind. The gentleman I dealt with was very rude when after two Hou change, informed as I arrived they were running behind at least an 1 1/2-2 hours behind. The gentleman I dealt with was very rude when after two Hours I checked to see when I would have my car. He didn’t know where my car was and then came back and Informed me it would be another 45 min. 2 1/2 hours after my appointment my vehicle was finished. I told him many people don’t block for a 2 1/2 hour oil change when you informed me they typically guarantee 1 hour. A courtesy call prior To arriving informing customers of an unnecessary wait would be good customer service. More

Very courteous personnel even though they were short-handed at the time we were there. short-handed at the time we were there. More

Service Manager Paul MacKeil is the best, I only scheduled with him and will not take my vehicle in unless he is there scheduled with him and will not take my vehicle in unless he is there More