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Lakeland Toyota
Lakeland, FL
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 764 reviews
April 19, 2025
Purchased 2025 Rav4. Had a great experience with the total process. I was treated as if I was their only customer. The cost and features were explained in detail. The sa Had a great experience with the total process. I was treated as if I was their only customer. The cost and features were explained in detail. The sales person was great. More
by dpaul93
Employees Worked With
Chris, Rob, Shelby
March 11, 2025
Ben Valich did a fantastic job. Excellent customer service. Very professional. I purchased a 2021 Toyota Avalon Hybrid. Financial department excellent job as well and Johnny from Ve Excellent customer service. Very professional. I purchased a 2021 Toyota Avalon Hybrid. Financial department excellent job as well and Johnny from Venezuela was outstanding as well. I will definitely go back to Lakeland Toyota. 4 Toyotas in my household. Thank you. More
by Rumbero
Employees Worked With
Ben Valich and Johnny from Venezuela
February 20, 2025
DO NOT DO BUSINESS WITH THIS SHADY DEALER! ! I have been relentlessly harassed by Lakeland Toyota for the past 3 years, texts and phone calls. I never bought a car from them, so your guess is a ! I have been relentlessly harassed by Lakeland Toyota for the past 3 years, texts and phone calls. I never bought a car from them, so your guess is as good as mine how they got my information. They continuously want me to trade in my 2012 Dodge Caravan for a new car. I don't even own that van. I have repeatedly told them, verbally and in writing, to stop contacting me. I just got another text from them this morning. When I called Brandon Collins, the sales manager, to tell him to stop having anyone from the sales dept from contacting me, enough is enough, the big baby he hung up on me. LEAVE ME ALONE. I DONT WANT ANY OF YOUR CRAPPY CARS!!! These guys are xxxxxxxx. I have never been in this dealership but, in order to complete this review, I have to check some boxes that do not pertain to my issue. More
by smckenzie357
Employees Worked With
All of them who contacted me by phone or text
December 07, 2024
bought a part online, part never came, called and asked about part. they said it was no longer avalible. issued me a refund code029662 on 10/29/24. money was not returned to my card. called,asked why. they about part. they said it was no longer avalible. issued me a refund code029662 on 10/29/24. money was not returned to my card. called,asked why. they said refund was issuedand it was out of their hands,their card service provider was responsible.i asked would they call their card service provider. they said they do not know who their card service provider is! then hung up on me! More
by cobbroofinginc
Employees Worked With
tim
November 15, 2024
I would not recommend. Did not even ask for my info before telling me that they could not help me. Very un professional and the sales man was vey arrogant. Did not even ask for my info before telling me that they could not help me. Very un professional and the sales man was vey arrogant. More
by Jenniferedwards91
Employees Worked With
Richard,
September 20, 2024
I used to be a Nissan customer for at least 20 years, until their service department was not up to par. I bought my first Toyota and April 2022, and have never regretted my choice. My service is done at until their service department was not up to par. I bought my first Toyota and April 2022, and have never regretted my choice. My service is done at Lakeland Toyota, and my service advisor has been Chris And I cannot be happier. I write this dealer a 10 of 10 service department 10 of 10. I am a true Toyota customer. More
by deanna513
Employees Worked With
Chris
September 09, 2024
Chad was my service person. He was extremely helpful and answered all my questions. He is a true gentleman. Thank you so much! He was extremely helpful and answered all my questions. He is a true gentleman. Thank you so much! More
by nancypoolelangston
Employees Worked With
Chad at Station Number 1
August 23, 2024
MISLEADING ADVERTISEMENTS TRUE FACEBOOK STORY AND SOCIAL MEDIA... MAKE ME WASTE MY TIME... I WON T RECOMMENDED NEVER AGAIN ALL ADVERTISEMENT ARE FALSE... MEDIA... MAKE ME WASTE MY TIME... I WON T RECOMMENDED NEVER AGAIN ALL ADVERTISEMENT ARE FALSE... More
by Alex
Employees Worked With
JOANNE, JOSE
August 20, 2024
Liars. Did not do repair needed. Waited hours and paid several hundred dollars. Months of arguing and denials. Did not do repair needed. Waited hours and paid several hundred dollars. Months of arguing and denials. More
by Janice1024
Employees Worked With
D Hawkinson , service manager
