Lakeland Genesis
Lakeland, FL
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What to say. COVID era car shopping is at best difficult! My wife and I had a specific car and color requirement. Tom Wolfe took our request a year ago. He contin COVID era car shopping is at best difficult! My wife and I had a specific car and color requirement. Tom Wolfe took our request a year ago. He continued searching for the specific vehicle we wanted throughout the year. Serendipitous chance dropped our exact requirement in his lap. He advised us immediately we purchased the car. Very pleased with his efforts. More
I have a Genesis G70 . .... These people don't know what they are doing in the service department. I would highly recommend that you visit another Genesis dealership with th .... These people don't know what they are doing in the service department. I would highly recommend that you visit another Genesis dealership with the true Genesis touch. I drove one hour away to Genesis of New Port Richey where their service representatives know what they are doing. AT the Genesis in Lakeland. I paid for an unnecessary service to my car that left my car with the same problem before the service was rendered. More
With in 2weeks we bought two 2023 GV70 from Tom , Torre & Lalkeland genesis need we say anymore Lu the manager & Abbu from ginana r were just awesome Best experience ever buying new car in last 25 years Lalkeland genesis need we say anymore Lu the manager & Abbu from ginana r were just awesome Best experience ever buying new car in last 25 years More
Very well run. Representatives are very professional and knowledgeable. They walked me through all phases of the deal. Representatives are very professional and knowledgeable. They walked me through all phases of the deal. More
After purchasing our 2021 Palisade from Tom Wolf, we knew he was our guy when we started looking at the Genesis. He has been consistently responsive, patient, informative and friendly throughout the process he was our guy when we started looking at the Genesis. He has been consistently responsive, patient, informative and friendly throughout the process helping us with our decision to go with the GV80 Prestige. We are very comfortable recommending Tom to anyone looking for their next vehicle. More
Haize Fassett was amazing and very helpful with buying my first Luxury Car, he is very knowledgeable and has continued to help me after purchasing the car. Im very happy I decided to come to him when I was l first Luxury Car, he is very knowledgeable and has continued to help me after purchasing the car. Im very happy I decided to come to him when I was looking for a new vehicle :) More
I had a great experience buying with Haize, he made the whole process so enjoyable and easy. He helped me get the Genesis I wanted, highly recommend. whole process so enjoyable and easy. He helped me get the Genesis I wanted, highly recommend. More
I have wanted a G70 for a year. I worked with Tom now for over 7 months and he got it done. Very knowledgeable and helpful. Thank you. I worked with Tom now for over 7 months and he got it done. Very knowledgeable and helpful. Thank you. More
I was warmly received as a new customer, and the Genesis Concierge service was eager to assist me through the process of finding a car equipped the way I wanted it. The sales assistant/ Genesis Representati Concierge service was eager to assist me through the process of finding a car equipped the way I wanted it. The sales assistant/ Genesis Representative I worked with, Haize, was committed to walking me through the technology of the automobile and made sure I received all offers that I was eligible for. The buying experience was seamless and free of drama. Thanks Haize! More
This is an unprecedented dealership. Their ability to communicate with customers in a professional manner inspired confidence in the buyer. Tom Wolf and Lu Santa Cruz answered every ques Their ability to communicate with customers in a professional manner inspired confidence in the buyer. Tom Wolf and Lu Santa Cruz answered every question thoroughly and respectfully. The General Manager, Robert Aguinaga was readily available and was very helpful with the purchase. We will definitely return for another Genesis GV80 Prestige in the future. We commend the dealership's professionalism and willingness to achieve a wonderful purchasing experience. It was definitely worth the trip from Tampa to buy in Lakeland. More