Lakeland Ford
Lakeland, FL
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3,165 Reviews of Lakeland Ford
Excellent dealership and Lawrence is the best salesman working there. Lance in finance did a great job as did James. Can't say enough about this dealership and its employees. working there. Lance in finance did a great job as did James. Can't say enough about this dealership and its employees. More
Second time coming back . The wife and I drove 4 hours once again to deal with Denis Gavrilov. First time was a ford and now it’s a Hyundai. Both amazing cars. Denis made e The wife and I drove 4 hours once again to deal with Denis Gavrilov. First time was a ford and now it’s a Hyundai. Both amazing cars. Denis made everything fast and easy. He went above and beyond our first trip by picking us up at the airport and driving us to the dealership. Happy experiences are hard to come bay….we specifically drove 4 hrs for this experience See Denis More
The salesman Trey was top tier. I went in for service because my engine overheated (despite getting routine Maintance 20 days prior). Service department claimed that my warranty exp I went in for service because my engine overheated (despite getting routine Maintance 20 days prior). Service department claimed that my warranty expired. I went to inquire about purchasing an extended warranty. Spoke with one of the dealership managers and they directed me to Trey over in ford. He was honest, helpful, understanding and extremely patient. He’s not a genie but he worked his magic and my husband walked away with a 2024 Hyundai Santa Fe. We expressed our disdain for the service department and he informed us that we can go to any Hyundai and get it serviced. Thank you Trey for being patient and helpful. More
Richard was very knowledgeable, easy to communicate with, and the process was simple with no surprises along the way. It was a pleasant experience start to finish. and the process was simple with no surprises along the way. It was a pleasant experience start to finish. More
Excellent Experience! Highly Recommend Lakeland Ford and Tre Geraurd! He made the purchase easy & seamless. Very straightforward and honest! He knew exactly what model Highly Recommend Lakeland Ford and Tre Geraurd! He made the purchase easy & seamless. Very straightforward and honest! He knew exactly what model to show us as we discussed our preferences! More
The car buying experience we received here was immaculate. Richard Berndt was such a pleasure and very knowledgable in his area. It made the process very quick and easy. Definitely recommend ford immaculate. Richard Berndt was such a pleasure and very knowledgable in his area. It made the process very quick and easy. Definitely recommend ford to anyone wanting a car! More
I was looking for a very particular Mach-E that was no available anywhere. I was able to locate one in transit to Lakeland Ford. I contacted the dealer online and I was promptly contacted by salesman Mann available anywhere. I was able to locate one in transit to Lakeland Ford. I contacted the dealer online and I was promptly contacted by salesman Manny Goveo. Manny was a pleasure to work with from our first phone exchange. He quickly got me estimated pricing on my lease, and helped me with a deposit on the vehicle. When the vehicle finally arrived, Manny was very quick to contact me to let me know it was finally there! I had to travel about 4 hours to get to the dealer, and Manny had the vehicle fully charged and ready when I arrived. Manny was enthusiastic about the vehicle and you could tell that he truly enjoys his job. Our finance manager Lance was quick and efficient with the paperwork and we were off with our new car in no time. For the first time ever, in my many car buying experiences, I did not feel pressured or rushed to buy this vehicle. Finally, a car dealership without the "shark" experience. I saw many customers walk-in for service or looking for a vehicle and their experience was similar to mine - they were warmly welcomed and customer service was friendly. A huge thank you to Manny for his stellar customer service. All car salesman should take your lead for providing hassle free, friendly, kind customer service that is not pressured or rushed. Thank you for being the exception - Lakeland Ford is very lucky to have you! More