Lakeland Ford

•If you want to be lied to, have every promised "Guarantee" be non-existent, be gaslit, and given the runaround, this is your lucky day. •If your elderly or disabled you get doubly blessed with ha "Guarantee" be non-existent, be gaslit, and given the runaround, this is your lucky day. •If your elderly or disabled you get doubly blessed with having your time wasted, being strung along and assumed to be an easy mark. •If you like to be open, honest and transparent, you may want to go anywhere else but here. When you openly and honestly state exactly what vehicle you want, the price you expect to pay because they supposedly price match any competition dealer, give explicit details and openly tell that you are disabled and with an 80+ yr old individual to explain why you cannot spend hours in a dealership. You expect to have ALL of that honored, right? To bad. Prepare to have your time wasted and leave mad. I contacted Lakeland Ford, after spending a significant amount of time researching the vehicle we wanted. I found numerous Dealerships with the exact vehicle that had competitive pricing. Lakeland Ford had the highest price of every dealer in central Florida. However, they have been our dealer and servicer since we purchased our Flex in 2013. Although admittedly, our original purchase was a headache too. I wanted to reach out to them and see if they would match those competitor prices. I was contacted by Julian via text. Of note, I specifically and repeatedly communicated that text and/or email were my preferred contact, due to disability. My first clue that this may not be a great experience is when they insisted a phone call was needed. So, we had a relay call with Frank. Ended up having to commit to an in-person visit. That brought me to today's events. We went into today with pre-approved financing, clear competitor pricing for them to match, Military code, etc. I basically had everything ready to walk out with the vehicle. They simply had to follow through on their price match guarantee and fulfill the terms already discussed. Needless to say, everything was a ploy to get us in the dealership. Frank passed us off to someone else, MC Cortes. The short version was he came back with a price thousands above what I was led to believe it would be. When I asked if they would match the competitor prices, he flat out said no, they don't do that. There you go folks. Blatantly violating their posted policy. In violation of Florida Deceptive and Unfair Trade Practices Act (FDUTPA). More specifically Title XXXIII §501.204 and for acts against seniors and the disabled §501.2077. More

I had a wonderful experience at Lakeland Automall! My car sales man MC was extremely professional, knowledgeable, and efficient. I would recommend him to anyone without any reservations! My car sales man MC was extremely professional, knowledgeable, and efficient. I would recommend him to anyone without any reservations! More

I lost my home and my truck in hurricane Helene and was extremely stressed and needed a new truck so I could get my home and my life in order, Manny Gaveo did a great job helping me into the truck I wanted extremely stressed and needed a new truck so I could get my home and my life in order, Manny Gaveo did a great job helping me into the truck I wanted and did it in a way that made it easy. Thanks Manny, great job !! More

Lawrence Christian is an exceptional salesman, made the whole experience very smooth and painless! Good Job. whole experience very smooth and painless! Good Job. More

Compre un auto con MC y fue una muy buena experiencia, bien rápido, amable y servicial. recomiendo al dealer. bien rápido, amable y servicial. recomiendo al dealer. More

Lawrence made the process smooth and professional! I would always recommend working with him. 10/10. I would always recommend working with him. 10/10. More

We had an amazing service experience at Lakeland Ford and were able to leave the dealership very satisfied and happy with our purchase. Trey Peterson treated us with the utmost courtesy and care and was alwa were able to leave the dealership very satisfied and happy with our purchase. Trey Peterson treated us with the utmost courtesy and care and was always in the best willingness to clarify all of our questions and guide us through the process with excellence and professionalism. The process was seamless, quick, and all of our needs were effectively met. We most definitely recommend this dealership and sales professional if you're considering to purchase a Ford. More

It was a pleasure doing business with Larry and Lakeland Ford. Can't say enough good about them. Ford. Can't say enough good about them. More

Thank you again Richard! I will definitely buy again from you. I got what I wanted at an affordable payment. I will definitely buy again from you. I got what I wanted at an affordable payment. More

I want to say a big thank you to Denis for making an excellent deal for us, and we left happy with a new car, thank you man excellent deal for us, and we left happy with a new car, thank you man More