Lakeland Chrysler Dodge Jeep RAM

The service dept kept our car for 3 weeks because they kept ordering the wrong parts. They never notified of delays. Didn’t return calls. Knew a week before we were coming in for recall and other work and kept ordering the wrong parts. They never notified of delays. Didn’t return calls. Knew a week before we were coming in for recall and other work and didn’t realize the had the wrong bolts until after the 2 week mark. Will not take my car there for service again. Had to cancel doctor appointments as this is our only vehicle. Was told they’d check about a loaner after it had been there for 2 weeks. This is our second car from this dealership. Don’t think they’ll get a third try. Our salesman was great when we bought it, but can’t say the same for the service department. More

Always easy to work with, consultants are friendly and knowledgeable. No complaints, one thing I would advise, car wash after service. knowledgeable. No complaints, one thing I would advise, car wash after service. More

Thanks for letting me buy the card I got I am grateful to have Lakeland Dodge as my dealership have Lakeland Dodge as my dealership More

All the staff is pleasant that we dealt with was pleasant and helpful. The service manager took great care of us through the process. He made sure the headlight part for our ProMaster was received and insta and helpful. The service manager took great care of us through the process. He made sure the headlight part for our ProMaster was received and installed properly, giving us regular updates during the wait/process. He is both…professional and very nice to chat with. More

Quick service, salesman was friendly. The internet team was quick to respond to my inquiry which lead to me coming to the dealership. The internet team was quick to respond to my inquiry which lead to me coming to the dealership. More

Fast service and attentive technicians overall good job. I enjoyed my experience at the dealership today I enjoyed my experience at the dealership today More

Sam was excellent - got my truck squared away - fixed problems I didn’t know I had - excellent customer service. problems I didn’t know I had - excellent customer service. More

I did a walk in for an oil change and they took the time to work me into their schedule. to work me into their schedule. More

Bunch of crooks. Prepare to be cheated. Apparently sold me a car that had an accident. Lied to me in the finance area. And broke FL law by not giving me a copy of th Prepare to be cheated. Apparently sold me a car that had an accident. Lied to me in the finance area. And broke FL law by not giving me a copy of the finance docs that i signed that i specifically requested. I told them where i wanted to finance and that i was already approved there and had accounts there. They dinged my credit anf i ended up with an interest rate that is about 1% higher than what i would have gotten. STAY CLEAR. More

Good dealership fair prices sales person Andre was very polite and professional. Would recommend to others polite and professional. Would recommend to others More