Lakeland Chrysler Dodge Jeep RAM

Appreciate sales associates and the dealership staying in contact with me to look for the vehicle and deal I wanted. contact with me to look for the vehicle and deal I wanted. More

I was treated very professionally by my salesperson Tyrine Ashley. I was pleased with the financials process. Finance manager was very easy to work with. Tyrine Ashley. I was pleased with the financials process. Finance manager was very easy to work with. More

Would 100% recommend this dealer to anybody looking for a new or used car. Matthew is the best to work with new or used car. Matthew is the best to work with More

Amauris Peralta went above and beyond to help us into our new 4xe wrangler. He and the management are very accommodating! 10/10 recommend!! new 4xe wrangler. He and the management are very accommodating! 10/10 recommend!! More

By far the worst service department I have ever dealt with. Kept my vehicle for 9 days with confusing communication on my vehicle status and when you call they don't have enough staff to answer the. I le with. Kept my vehicle for 9 days with confusing communication on my vehicle status and when you call they don't have enough staff to answer the. I left several messages on their voicemail text and manager voicemail with no returned calls. The service advisor told me they don't answer voicemail because they are busy. More

Tyler mekita helped us get our car the process was easy and fast. He was very kind and helpful! and fast. He was very kind and helpful! More

Amauris peralta took real good care of me and my brother, we both got trucks ! He even looked around at other places for me because there wasn’t anything I liked on the lot and found one for me I liked. Grea we both got trucks ! He even looked around at other places for me because there wasn’t anything I liked on the lot and found one for me I liked. Great attitude and very attentive. Thanks for the great service More

Worst experience with car sales EVER! I came in to purchase and left as we could not deal. Got a phone call the following morning and we were able to come to an agreement on the purchase I came in to purchase and left as we could not deal. Got a phone call the following morning and we were able to come to an agreement on the purchase of a new Jeep. I took PTO for half a day to come finish up the process in person. 5 minutes after I let them know I was on the way, I recieved a phone call telling me the Jeep we have been discussing is in the port but rest assured they would have it delivered to me the next day. I said no problem, I'll be there soon to sign paperwork. When I arrived I was greeted and left sitting for over 30 minutes without any explanation. When someone finally asked me if I had been helped I explained I didnt know what the hold up was. 5 min later I was sat down and told the Jeep we agreed on was sold. I firmly believe they knew at the very least when I got the phone call there was no Jeep anymore. Yet still had me come in to try to sell me on something else. They did have an alternative ready to go for more $$ but at that point I was no longer interested. I did try to make an offer on another deal we previously discussed for $1500 less than what their last offer was. They declined and I left. The next day I got a text with the same offer I walked out on the previous evening thanking me for the chance to earn trust back. I explained they had done nothing to earn any trust back and I was already working with a different dealer. I politely asked to be removed from their contact list. I recieved several more texts telling me to make sure I get the same as what they were willing to do, "challenged" me to find a better offer, sent me a link to make sure I knew, then looked up not only where I went to make the purchase but also what I bought to make sure I knew they were going to do better. Their "deal" may have been more bang for the buck if looking dollar to dollar, BUT I think the part this dealership is missing is the relationship with the customer. I am 10x more happy after traveling 2.5 hours away and being treated with kindness, respect, and HONESTY. I should have looked at other reviews before wasting my time here as its clear I am not the first with this experience. Reading the responses to their negative reviews gives you a clear idea of how they react when someone is displeased. Zero customer satisfaction. More

Mathew helped me throughout the whole process, help me with everything I needed, amazing experience. Definitely will be referring people to this dealer. with everything I needed, amazing experience. Definitely will be referring people to this dealer. More

Hercules, Dario and Amaurys help us a lot in get our truck. Find all the possibilities to get our new trading snd get our new diesel truck. Very courteous, great customer service and the most importan truck. Find all the possibilities to get our new trading snd get our new diesel truck. Very courteous, great customer service and the most important thing they make it happen. Thanks guys! More