Lakeland Chrysler Dodge Jeep RAM

Stellar I recently purchased a vehicle from Lakeland Chrysler Dodge and I must say the reviews I’ve read are most definitely inaccurate. I had no where near a I recently purchased a vehicle from Lakeland Chrysler Dodge and I must say the reviews I’ve read are most definitely inaccurate. I had no where near an experience like that in fact, I had the complete opposite. This dealerships customer service and staff are top notch. I feel that if more dealerships could be like this one people wouldn’t have such a negative view on the car buying experience. I’ve purchased multiple multiple vehicles in my lifetime and this was truly the easiest and most memorable. Our sales woman lacy was fabulous. She was on top of everything , finding the vehicle we wanted , getting to the price we were looking for and just over all showing us everything on the vehicle. The management staff was just as amazing. They came out and spoke with us, introduced themselves as who was working our deal. Most management hide behind the computer like their the owner and can’t speak but not here. I am highly impressed and will be telling all of my friends about this dealership and how much they go above and beyond for their customers. Thanks again More

Did not payoff trade-in vehicle. It's been over a month since my new vehicle was funded yet my trade in vehicle has not been paid off yet. Now, I have another payment due and they ch It's been over a month since my new vehicle was funded yet my trade in vehicle has not been paid off yet. Now, I have another payment due and they charged me daily interest that should all be paid by Lakeland Dodge by having the money, but not paying it out. Feels very shady! Salesman, Manager and accountant will not even talk to me or try to explain what the problem is. I have to file complaints with the BBB, Attorney General and the Fl hwy safety and motor vehicles. I have read several of these same complaints about not paying off trade-in vehicles, unfortunately after our purchase. Buyer be aware! More

Salesman was excellent Keith was awesome got us exactly what we wanted. Met manager he was very professional and kind. Finance guy Kyle was excellent too. Everyone treated u Keith was awesome got us exactly what we wanted. Met manager he was very professional and kind. Finance guy Kyle was excellent too. Everyone treated us like family. More

Awesome Tyler was amazing easy to work with and we ended up leaving with a better car than we came looking for. At a grea deal! Thank you! Tyler was amazing easy to work with and we ended up leaving with a better car than we came looking for. At a grea deal! Thank you! More

Exceptional Customer Service-Making dreams come true! On 8/31/18, I had an opportunity to meet one of the most dynamic sales men I have had the pleasure of working with. I have never met someone so indivi On 8/31/18, I had an opportunity to meet one of the most dynamic sales men I have had the pleasure of working with. I have never met someone so individually invested in me and my purchasing experience. MANNY MELVIN, is a humble, driven and ambitious individual. Please forgive the length of this review, however, I REALLY encourage you to stay committed to reading this....(just like Manny did for me) Manny took the time to really understand my unrealistic expectation of what type of Jeep I was looking for. It truly became a needle in a haystack search. Manny didn’t shy away, he took the task with no hesitation not only with a sense of humor but with a sense of endearment to find me the unicorn vehicle I was looking for. Manny dedicated his time to really do research once it was determined that the Jeep wasn’t on the lot, the search became statewide. He continued to keep me informed as the search took place. He ACTUALLY found the Jeep!!!! Then, horribly we were all informed there was some transmission issues and the PERFECT match was off the table. Here is where the true compassion and customer service cane into play. He approached me and said calmly he had bad news to share with me. He shared the issue and my heart was slightly broken. But Manny said, I’m not going to give up we will find you what you want! And Boom! He found ANOTHER ONE! Within seconds it was unavailable....... if things could go wrong they it did. But again, Manny continued to press on. He was not letting me leave until I had what I wanted, I was happy and we had a deal. He then came back to the table with yet another opportunity! I couldn’t believe it and to top it off it had even more of the features that I wanted in my new Jeep!!!! I jumped and clapped and we hugged! He made it happen for for me!!! I now (only because of his dedication and not wanting to let me down) am owner of a fully loaded Sahara at an incredible deal all because of MANNY MELVIN! I highly encourage you to go to Lakeland Chrysler Jeep and ask for him and him only! He will find you whatever you are looking for even if you think it’s impossible! More

Great deal, great sales team. Bought a 2019 Ram 1500 Limited. The entrance re team was low pressure, friendly and respectful. Ve y fair trade value and best market price rice on Bought a 2019 Ram 1500 Limited. The entrance re team was low pressure, friendly and respectful. Ve y fair trade value and best market price rice on new vehicle. My 3rd new vehicle purchase from Lakeland Dodge. More

Good job Tyler! Tyler was great, I’ve always been against car salesmen but Tyler has completely changed my entire outlook of the business. Tyler made me feel welcomed Tyler was great, I’ve always been against car salesmen but Tyler has completely changed my entire outlook of the business. Tyler made me feel welcomed as soon I walked in and kept the same energy throughout the entire Time he was with us. We was very knowledgeable and answered all our questions with kindness and honesty. I would recommend Tyler and Lakeland dodge to friends family and anyone in the market for a car. More

Sales dept was great ... detail dept needs some work Tyler was excellent to work with. Very professional and informative. Jeep was cleaned and detailed after the purchase. After spending this much on a v Tyler was excellent to work with. Very professional and informative. Jeep was cleaned and detailed after the purchase. After spending this much on a vehicle, one would expect a much better job. Tyler did his part, brought the Jeep back a week later to be detailed again and added a tank of gas. Again, subpar job. Tyler and the floor mgr did the best they could to make it right. Detailing department just needs some work. Thanks Tyler for a smooth purchase. More

Used Car Purchase Very helpful and courteous in a car buying experience.Worked at ensuring best financing for the vehicle possible. Prompt and very personable at all le Very helpful and courteous in a car buying experience.Worked at ensuring best financing for the vehicle possible. Prompt and very personable at all levels. More

Thanks! Keith made a difficult situation work. He didn't give up and I now own my dream car. Thank you so much! Ask for Keith. Keith made a difficult situation work. He didn't give up and I now own my dream car. Thank you so much! Ask for Keith. More