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Lakeland Chrysler Dodge Jeep RAM

Lakeland, FL

Overview
Reviews
3.7
427 Reviews
Call Dealership (863) 687-2501

2875 MALL HILL DRIVE

Lakeland, FL

33810

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Showing 427 reviews

September 16, 2022

The salesman was helpful and answered my questions. He was a nice guy I would use him sgain More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vargas
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September 14, 2022

Wanted to buy a new charger that was for $58k, sales manager Chris price gouged the car to $67k! Stay away from this dealership, all they want is money, NO LOYALTY! More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juania Lilly
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September 05, 2022

I purchased a Ram 2500 Laramie. I had no issues at all with sales but you can forget about the service Department. They do no return calls. Called the service manager and he does no More

by flameofliberty76machgun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reyes
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Sep 09, 2022 -

flameofliberty76machgun responded

When we first started dealing with your dealership to service my wife’s Renegade I was thoroughly impressed with your sales department. I purchased a Dodge Ram from you because of my experience. Now I would not recommend you to someone I don’t like. My truck gave me the 200 mile DEF warning. I immediately put it in but it did not reset. I contacted your service department and and scheduled an appointment. At that time they told me 48-72 hours. The next day I received a reminder of my annual check up at the VA for the same date. I immediately started trying to contact your service department to reschedule and ask a question. I spoke with you customer service, I spoke with Chrysler corporation all of them assured me they would have them call. 40 miles and over a week later no call and my truck went into DEF MODE. Finally someone called and in formed me I will have to pay to to it up and it would be two weeks before anyone would look at it in spite of the fact according to them it’s more than likely a simple reset. I am a disabled veteran at 90% and you feel it’s okay to treat me like this after spending $79k after financing with you. I going to find out who all agrees

August 31, 2022

Very sweet people work there . .I had Sam as my assistant for my oil change today n I Appreciate all that he did.. More

by Maryannlee65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
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August 29, 2022

Rocky provides superior service he is polite, thorough and patient a pleasure to work with. More

by Stevebodenham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky
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August 24, 2022

Not only was the buying experience a pleasure, but I have taken my vehicle there several times for oil changes and tire replacements. I am extremely pleased with how fast, courteous and thorough they are. I More

by Macncrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana
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August 22, 2022

Very helpful staff, they were able to help me get into the car I wanted while being not being pushy. More

by Ltorres1203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hamilton , Josh Capitano
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August 21, 2022

I couldn't ask for a nicer sales person or finance manager. Would definitely recommend to other people More

by judithreeve83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in sales and Joel in Finance
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August 19, 2022

This dealership is very helpful. They will go out of their way to make sure your needs are met. More

by Christine Finley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
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August 19, 2022

Had some collision repair done with our tech. Charlie Jackson. Work was done well, we were kept informed of progress and picked up our car right on schedule. More

by williamjordan38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Jackson
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