Lakeland Chrysler Dodge Jeep RAM
Lakeland, FL
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The worst dealer in Lakeland they are a scammer they lying to sell you a car and when you have a problem with the car they tell you to go to different dealerships because they can't fixed that was the o lying to sell you a car and when you have a problem with the car they tell you to go to different dealerships because they can't fixed that was the option I got from the Manager or they can sell me a new car( a new problem) More
I ordered parts from this company on September 18 and paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their paid for expedited shipping, but as of October 2, I still haven't received them. There has been no communication from the company, so I called their customer service and spoke with an employee named Jason. I was already stressed about the delay, but Jason made things worse by being extremely rude, disrespectful, and impatient, even though I remained polite throughout the call. To make matters worse, he hung up on me, possibly because I was asking too many questions. However, isn't it their job to assist customers with their concerns? I don't believe Jason should be in customer service or handling calls if his response is to hang up on customersa and be rude. When I called back, Rocky answered and was very polite. He even apologized for my experience, despite not being at fault, which I really appreciated. He answered all my questions and explained that a part was missing, and they were waiting for it. He assured me that once they received the part, he would have it shipped to me. Update: Rocky called me back when my parts arrived and provided me with the tracking number. I will be receiving my package soon. Thank you! More
They were no help when my transmission went out on a car I had just bought a week prior to buying it and my vehicle was than there for 30 days I had just bought a week prior to buying it and my vehicle was than there for 30 days More
I purchased a used pacifica from this dealership. According to the salesman the van went thru a inspection which i ended paying for it on my loan. The front tires in this van seemed unsafe but the sa According to the salesman the van went thru a inspection which i ended paying for it on my loan. The front tires in this van seemed unsafe but the salesman and the financing department assured me they were fine. Nope, they weren’t even road legal. Took it to a tire shop because one tire was losing air and they showed me how unsafe they were. The dealership keeps dodging my calls and text messages. More
Got an appointment really quick. New brakes, drives great! Wonderful experience at Lakeland Chrysler Dealership! Thanks Pat for your help!. New brakes, drives great! Wonderful experience at Lakeland Chrysler Dealership! Thanks Pat for your help!. More
I went in to the dealership with my husband. Not expecting to buy anything but I've been wanting a jeep So Kyle Moe and Jacob worked with us and got us into a 2018 jeep wrangler.. I am so happ Not expecting to buy anything but I've been wanting a jeep So Kyle Moe and Jacob worked with us and got us into a 2018 jeep wrangler.. I am so happy Very nice guys and very helpful Excellent service I'd rate them 100%... More
My sales guy named Rikko was great. Went above and beyond what I asked him to do for me! Definitely sending him family and friends Went above and beyond what I asked him to do for me! Definitely sending him family and friends More
THE GOOD: Large dealership with good selection of vehicles. THE BAD: Went in to buy a truck recently and was shocked at the behavior of its staff (not the salesman)… the sales/ finance manager a vehicles. THE BAD: Went in to buy a truck recently and was shocked at the behavior of its staff (not the salesman)… the sales/ finance manager and the General Manager. They were incensed that I was comparing prices between Florida dealerships and found a much lower price elsewhere. They promised to meet that price if I gave them the location. Upon doing so, they called that location and purposely turned that dealership against me, because Lakeland Dodge failed on the numbers. Lakeland Dodge single-handed destroyed the deals in both locations. The LD sales manager then had the nerve to scold me like a new employee on probation. Needless to say, I gave them the 3rd degree and purchased my truck elsewhere. Screw these rude, lying backstabbers. More
Great experience this morning at Lakeland Chrysler. I'm glad I choose you guys to take care of my 12 year old van. I thought your price might be to high, but I wanted to try the dealership for a chang I'm glad I choose you guys to take care of my 12 year old van. I thought your price might be to high, but I wanted to try the dealership for a change. I believe the price was fair and I will be back in the future. Special thanks to Melissa! More