Lakeland Automall Pre-Owned - Service Center

Steven was very professional and friendly. Steven kept me posted as to how progress was going with my truck. Was very friendly and made the sevice experience pleasent. I hadnt had lunch and hé Steven kept me posted as to how progress was going with my truck. Was very friendly and made the sevice experience pleasent. I hadnt had lunch and hé recommended a great sandwich that I ordered from the fresco's restaurant.... More

Another Great Service!! Took our 2017 Escape in for a routine oil change and the Service Department continues to be very professional. Bruce Cohen is very knowledgeable and k Took our 2017 Escape in for a routine oil change and the Service Department continues to be very professional. Bruce Cohen is very knowledgeable and keeps you up-to-date on what you will need to be aware of with your next visit. More

Great service Took our Escape to be serviced 1/24. Very professional service people and great experience as always. Our car was serviced very quickly and was cleane Took our Escape to be serviced 1/24. Very professional service people and great experience as always. Our car was serviced very quickly and was cleaned from top to bottom. Very happy with the work they did. Will always come back to then. More

I'm always happy with Steve Maples service Steve Maples has always made me feel like a friend as well as a service customer. As a widow that means a lot to me. I never feel pressure to buy ex Steve Maples has always made me feel like a friend as well as a service customer. As a widow that means a lot to me. I never feel pressure to buy extra services, only what I need. I've been going to him for regular maintenance for 6 yr. This time my airbag was finally received & replaced. Happy about that too. More

Service Department Bruce as usual does a fantastic job. Been receiving lots of letters about warranty about to expire. Bruce told me what to do. Thanks for everything Bruce as usual does a fantastic job. Been receiving lots of letters about warranty about to expire. Bruce told me what to do. Thanks for everything More

Maintenance department They were very nice and welcoming and had a sense of humor which made the experience so much more enjoyable than any other dealership I have went to. They were very nice and welcoming and had a sense of humor which made the experience so much more enjoyable than any other dealership I have went to. More

Service Bruce in the service department was very kind and understanding and I would defiantly recommend him to service my vehicle and what ever other vehicle Bruce in the service department was very kind and understanding and I would defiantly recommend him to service my vehicle and what ever other vehicle I would get. And plus got my car washed because of the Certified Maintenance program and that is defiantly a plus. More

Love this place I was a walk in for the service dept. They are always nice, happy and helpful. Ended up also having a nail in a tire, so they ordered me a new tire I was a walk in for the service dept. They are always nice, happy and helpful. Ended up also having a nail in a tire, so they ordered me a new tire and called me later that day when it arrived to set me up to have it changed out. More

My choice I choose Lakeland Ford mostly from experience. I have been dealing with them for many,many years. Staff have changed over the years,but the profession I choose Lakeland Ford mostly from experience. I have been dealing with them for many,many years. Staff have changed over the years,but the professionalism,friendliness and personal caring has never changed.I prefer FORD and buy FORD. Lakeland,FL is surrounded by other Ford dealerships with service,but I prefer and trust the people that help me at Lakeland Ford. I highly recommend Lakeland Ford for purchasing or for service. More

Bruce in service dept The three times I have my car serviced the entire experience has been done in a timely manner and Bruce and the staff have very friendly. The three times I have my car serviced the entire experience has been done in a timely manner and Bruce and the staff have very friendly. More