Lakeland Automall Pre-Owned - Service Center

Minor Attention. Oil change/tire rotation/Overall checkup Purchased the Mustang at Lakeland Ford and I like the attention to detail they give it. Christopher Weaver was the Service Advisor. He greeted me an Purchased the Mustang at Lakeland Ford and I like the attention to detail they give it. Christopher Weaver was the Service Advisor. He greeted me and answered my questions. When the car was ready he took the time to discuss warranty questions I had. Everyone I've met at the dealership has been a pleasure to work with. More

Great experience! From my advisor to my shuttle driver, everyone here took great care of me. It's always a pleasure to come into my Lakeland Ford dealership. And I love From my advisor to my shuttle driver, everyone here took great care of me. It's always a pleasure to come into my Lakeland Ford dealership. And I love the new email notification to approve having work done to my car! More

Oil Change Was greeted upon arrival and the first question my advisor asked me was can he was my vehicle, I said of course you can. My advisor came and talked t Was greeted upon arrival and the first question my advisor asked me was can he was my vehicle, I said of course you can. My advisor came and talked to me about changing the air filter and replacing the wiper blades which was fine as the they were two years old now. One of the other things I observed while sitting in the lounge area was I watched different employees come up to the Frisco Cafe and I noticed the interactions that were taking place. The worker at Frisco's and the Ford employees all seemed happy and liked each other. All of these interactions tell me that something is being done right, and that in my opinion is the employees are treated fairly and with respect. More

Almost Satisfied Customer Made an appointment for oil change. I sat and waited with my daughter, it was fast and I was informed of future visits needed. Although my service was Made an appointment for oil change. I sat and waited with my daughter, it was fast and I was informed of future visits needed. Although my service was great, my Experience was horrible. I get no phone service so I had to watch those informurtials the whole time. Please bring back the regular station on the TV that your employee can control More

Great service 👍🏾 The service department is the the Best overall. The service advisors will explain in detail what’s going on and what needs attentding . My Service Adv The service department is the the Best overall. The service advisors will explain in detail what’s going on and what needs attentding . My Service Advisor Bruce makes sure that l am satisfied and that my F- 150 is road ready every time. Thank you Bruce. More

Service Bruce and the service team are awesome. They take good care of me and my truck. They answer my questions and are very knowledgeable. Thank you. Bruce and the service team are awesome. They take good care of me and my truck. They answer my questions and are very knowledgeable. Thank you. More

Customer Service Nick and all in service department from the time I drove up I was greeted with a smile and had me in and out. When Nick called to let me know my car Nick and all in service department from the time I drove up I was greeted with a smile and had me in and out. When Nick called to let me know my car was ready, I was in and out. I appreciate the friendly service 😊 More

Service Bruce is always so personal when I go for service on my car. He always is friendly and knowledgeable explaining any necessary details that is needed. Bruce is always so personal when I go for service on my car. He always is friendly and knowledgeable explaining any necessary details that is needed. More

Steven was very professional and friendly. Steven kept me posted as to how progress was going with my truck. Was very friendly and made the sevice experience pleasent. I hadnt had lunch and hé Steven kept me posted as to how progress was going with my truck. Was very friendly and made the sevice experience pleasent. I hadnt had lunch and hé recommended a great sandwich that I ordered from the fresco's restaurant.... More

Another Great Service!! Took our 2017 Escape in for a routine oil change and the Service Department continues to be very professional. Bruce Cohen is very knowledgeable and k Took our 2017 Escape in for a routine oil change and the Service Department continues to be very professional. Bruce Cohen is very knowledgeable and keeps you up-to-date on what you will need to be aware of with your next visit. More