Lake Wales Chrysler Dodge Jeep Ram - Service Center

Amazing hospitality! I bring my truck there for service since I bought it. Will not bring it anywhere else. I bring my truck there for service since I bought it. Will not bring it anywhere else. More

Sales and service are great! So very helpful and friendly. Very pleased with their team. So very helpful and friendly. Very pleased with their team. More

They where pleasant and there was no wait I was in and out. I would definitively refer this dealers service center. out. I would definitively refer this dealers service center. More

Took vehicle for an oil change waited almost 2 hours but staff were great and apologetic for wait time. Overall would recommend to purchase or service vehicle from here. staff were great and apologetic for wait time. Overall would recommend to purchase or service vehicle from here. More

We had difficulty using the call in system, transfer service disconnected several times. Next option , online , required engine size and vin for appointment. We are enrolled in the jeep wave why all th service disconnected several times. Next option , online , required engine size and vin for appointment. We are enrolled in the jeep wave why all the extra steps for 1st service visit, very frustrating. Service dept, very good communication and service. Will evaluate further on 2nd service . More

Second time getting my oil change there and first time was great in and out in about 30 minutes. This time had and appointment and even confirmed with them when they called an hour prior to my appointment was great in and out in about 30 minutes. This time had and appointment and even confirmed with them when they called an hour prior to my appointment. At check in they said it would be awhile since there were a number ahead of me, walk ins. I asked doesn’t appointments have priority over walk ins and they said they had appointments. So either they over booked for the same time, or walk ins have priority? It took an hour and thirty minutes for an express oil change. Also told him had an issue with the second row headrest both when they called to confirm appointment and also at check in, it never was put on work order, so now need to make another appointment but will go elsewhere More

Sold a vehicle knowing it had a bad transmission. Worst experience I’ve had in my67 years! I would never recommend them for anything! Worst experience I’ve had in my67 years! I would never recommend them for anything! More

Excellent Service experience! Staff was friendly and knowledgeable. All service for my Ram completed professionally. knowledgeable. All service for my Ram completed professionally. More

Went in for service on my truck. Arrived early but still 30 minutes over before took in to start. 30 minutes over before took in to start. More

Service manager was very helpful and went above and beyond to make sure our vehicle was fixed in a timely manner Very professional beyond to make sure our vehicle was fixed in a timely manner Very professional More