Lake Wales Chrysler Dodge Jeep Ram - Service Center

I had a terrible experience. I brought my RAM Pro Master 2500 with electrical issue my screen was not working and headlight keep going off . After they diagnosed the van they fo I brought my RAM Pro Master 2500 with electrical issue my screen was not working and headlight keep going off . After they diagnosed the van they found a burned wire that was stuck on the catalytic converter so they changed it that’s cost us 2k and nothing changed. The van was at the shop for 4 months I lost a lot of money leaving it there that’s the only van I had for my small business they couldn’t figure out what’s wrong with it. After speaking with almost 3 mangers they always hire and fire different people I guess nothing was solved last manger told me the van need new transmission and engine that would cost about 14k mind as will get you new vehicle wow great solution I guess. I always have to argue with the mechanic advisor josh at the front desk very unprofessional and argumentative person . After wasting money and time and resources I had to take the van out of the dealer and it was at the worse condition then gave it to them definitely very disappointed, and I will never do business with them. I hope everyone can be aware of this and avoid this mistake. More

They were able to fix my problem! Thank you Lake Wales Chrysler Dodge Jeep Ram! Thank you Lake Wales Chrysler Dodge Jeep Ram! More

Had a great experience. No complaints at all. Will be back again for services on my car No complaints at all. Will be back again for services on my car More

Was a good experience. Everyone was so nice and helpful. Will be bringing my car back Everyone was so nice and helpful. Will be bringing my car back More

Most Professional, Courteous and Accommodating. I would only bring my vehicle to Lake Wales Chrysler Dodge Ram. I am most happy with the Team. I would only bring my vehicle to Lake Wales Chrysler Dodge Ram. I am most happy with the Team. More

Very good service. They accommodated me very well when I had a problem. Especially Austin They accommodated me very well when I had a problem. Especially Austin More

Our salesman Mario was excellent! ! He worked with us on getting exactly what we wanted and when it was no longer available, he found one that had everything we wanted plus extras and ! He worked with us on getting exactly what we wanted and when it was no longer available, he found one that had everything we wanted plus extras and we were able to work out a deal. They brought it over from another location the next day and Mario handled the window tinting and getting the side steps ordered and put on for us! We did have a set back on the side steps coming in but Mario saw that they were taken care of and ready before end of day! A week later everything we wanted done to our new Jeep had been done and completed excellently!! The Jeep looks awesome!! We can’t thank Mario enough for what he did for us!! More

Ive beem coming to this dealership for about 2 years now. So far, Ive been treated very well. I usually deal with Josh, and hes always on top of things, but I can also say the same for all the other advisors So far, Ive been treated very well. I usually deal with Josh, and hes always on top of things, but I can also say the same for all the other advisors. More

Salesman, Cristo, was superb! He was very accommodating and helpful. I would definitely do business with him again. He was very accommodating and helpful. I would definitely do business with him again. More

Service was completed promptly, staff were friendly and personable. I would recommend this dealer to anyone. personable. I would recommend this dealer to anyone. More