Lake Wales Chrysler Dodge Jeep Ram - Service Center

Service Great people to work with. Will continue to return for service. They listen and work to solve problems. Also like that the offer a loner. Great people to work with. Will continue to return for service. They listen and work to solve problems. Also like that the offer a loner. More

Great service!! I take my car there for service. I trust the service department in what they tell me. They are honest, friendly and fast. I would reccomend them to an I take my car there for service. I trust the service department in what they tell me. They are honest, friendly and fast. I would reccomend them to anyone. More

Service Margie in service got me in and out quickly! Oil change and tires rotated in less than one hour! Always friendly and up front with how long the wait w Margie in service got me in and out quickly! Oil change and tires rotated in less than one hour! Always friendly and up front with how long the wait will be! More

Great Customer Service Everyone in the service department is very professional and always a joy to bring my Ram to them for oil changes, tire rotations and all services. It’ Everyone in the service department is very professional and always a joy to bring my Ram to them for oil changes, tire rotations and all services. It’s nice to see happy employees when you enter their service department. Recommend any staff for getting me going. Fast efficient qualified technicians and service coordinators. Thanks for the happy faces. Thanks Jim M More

Excellent Eddie was easy to work with the appointment did not show on the computer was authorized to be there at 8am Eddie recieved the vehicle and finished Eddie was easy to work with the appointment did not show on the computer was authorized to be there at 8am Eddie recieved the vehicle and finished the re calls end an appropriate time Thanks for your dedication More

Service department The service department people are the most knowledgeable friendly and professional group I have done business with in a long time. I have No reservati The service department people are the most knowledgeable friendly and professional group I have done business with in a long time. I have No reservations in the care they give my vehicle Always upfront with anything with my Ram 1500 To sum up this dealership is the only place that does anything to my truck. More

12 day radiator hose repair I have used this facility for basic multi point inspection and oil changes for my fleet of vehicles. For 2 years. Recently I brought my vehicle in for I have used this facility for basic multi point inspection and oil changes for my fleet of vehicles. For 2 years. Recently I brought my vehicle in for a leaking radiator hose. One delay after another and 12 days later finally my vehicle was repaired. I called several times to speak to a service advisor and only received a call back after I sent a e-mail and voice mail. Very disappointed in communication and time spent on a basic repair. I will still use this facility for basic inspection and oil changes but leave the more challenging repairs to another facility for my fleet of 14 vehicles. More

Easy Pickup and Drop Off Needed service work done very quickly but also did not have time to wait around the service lane. They were able to get me to my destination fast and Needed service work done very quickly but also did not have time to wait around the service lane. They were able to get me to my destination fast and even came back to pick me up when my vehicle was ready. It made my day such a breeze and took the pain out of dropping my vehicle off. Thank you Lake Wales Chrysler!!! More

Excellent, professional, service from start o finish Visited the dealer on 02/16/17 with complaint of engine running rough and misfiring and vibrating after distributor cap was replaced by AAMCO transmis Visited the dealer on 02/16/17 with complaint of engine running rough and misfiring and vibrating after distributor cap was replaced by AAMCO transmissions of Winterhaven in conjunction with a transmission rebuild. Dealer found distributor installed incorrectly with securing screw broken off in distributor. This was a very labor intensive repair due to the location of the distributor. The job was done perfectly by "Rusty" a well qualified technician. All repairs and costs were explained to me clearly by Clifton Whitaker. I would highly recommend this dealer for any repair or service large or small. More

horrible Went for oil change & recall.....ask to check why my abs light was showing on my dash....dealer check and advised me that a needed a sensor replaced Went for oil change & recall.....ask to check why my abs light was showing on my dash....dealer check and advised me that a needed a sensor replaced gave me my wriitten itemized receipt that my recall was completed & ... and to find out later after i pulled.off with message coming up on my dash the chime bell ringing in my car returning my car the next day..ma"am your recall.isnt fixed....straight garbage!!!! The worst dealership ever More