Lake Wales Chrysler Dodge Jeep Ram - Service Center

Great customer service! Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sti Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sticker shock" when given the estimated repair cost.😳 We'll have no problem taking our vehicles (Journey and Chrysler 200) back to this dealership for service when needed. Thanks Jason! More

Had some issues. I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had to ask someone else about everything. The sitting tables were dirty in the waiting area. The tv program was an auction that was loud More

Been dealing with Sorenson and now Lake Wales for over 30 years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. More

Very courteous and attentive to my concerns. Got my van in on my appointment time. Finished in the time they quoted. Got my van in on my appointment time. Finished in the time they quoted. More

Professional & very nice people. They have a little of everything to choose from if you’re looking for a new car. Check them out They have a little of everything to choose from if you’re looking for a new car. Check them out More

I had a terrible experience. I brought my RAM Pro Master 2500 with electrical issue my screen was not working and headlight keep going off . After they diagnosed the van they fo I brought my RAM Pro Master 2500 with electrical issue my screen was not working and headlight keep going off . After they diagnosed the van they found a burned wire that was stuck on the catalytic converter so they changed it that’s cost us 2k and nothing changed. The van was at the shop for 4 months I lost a lot of money leaving it there that’s the only van I had for my small business they couldn’t figure out what’s wrong with it. After speaking with almost 3 mangers they always hire and fire different people I guess nothing was solved last manger told me the van need new transmission and engine that would cost about 14k mind as will get you new vehicle wow great solution I guess. I always have to argue with the mechanic advisor josh at the front desk very unprofessional and argumentative person . After wasting money and time and resources I had to take the van out of the dealer and it was at the worse condition then gave it to them definitely very disappointed, and I will never do business with them. I hope everyone can be aware of this and avoid this mistake. More

Need to check tire pressure. They rotated the tire but did not check the pressure. They were low . I got into the car it had the light in for the pressure. They rotated the tire but did not check the pressure. They were low . I got into the car it had the light in for the pressure. More

They were able to fix my problem! Thank you Lake Wales Chrysler Dodge Jeep Ram! Thank you Lake Wales Chrysler Dodge Jeep Ram! More