Lake Wales Chrysler Dodge Jeep Ram
Lake Wales, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great place to buy a vehicle! Everyone was so helpful and Mario was the best! Everyone was so helpful and Mario was the best! More
Stay Clear of this dealership. Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts inc Do not give them your hard earned money. They do not honor their warranties and the service center is just as bad. They literally installed parts incorrectly on my son's Jeep and refuse to make it right. BE WARE!!! More
Great customer service! Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sti Jason was thorough with his explanations and very, very personable. This is something most can't say when getting their vehicle serviced due to "sticker shock" when given the estimated repair cost.😳 We'll have no problem taking our vehicles (Journey and Chrysler 200) back to this dealership for service when needed. Thanks Jason! More
Had some issues. I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had I didn't care for the girl that was in charge for my vehicle the advisor, she was unfriendly, didn't write down the correct miles of my car and I had to ask someone else about everything. The sitting tables were dirty in the waiting area. The tv program was an auction that was loud More
Been dealing with Sorenson and now Lake Wales for over 30 years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. years with extended Chrysler extended warranties. Current vehicle just started 11th year of 16 year extended warrantee. More
Took my ram 3500 2024 to get an oil change and service in lake wales Chrysler jeep dodge ram on 3/12/24. Was charged for the job. $462.05 . They also needed to do a recall on it. They didn’t do either of the lake wales Chrysler jeep dodge ram on 3/12/24. Was charged for the job. $462.05 . They also needed to do a recall on it. They didn’t do either of the things and marked that they did the oil change and the recall. When I called they gave excuses and told me to come back. I came back they gave me a rental now they called saying I need to bring the rental right away I said I live 3 hours away give me 2 days and I’ll be there they said no. I told them this was only happening because they didn’t do want they were supposed to do so to please work with me. They said no. The recall it had was serious it could of caused a bad accident as I couldn’t turn off the ignition button. I want this business to be held accountable. They didn’t consider my gas or time coming various times and they want me to pay for a rental if I don’t bring it back fast More
Customer service was amazing Mario did a great job going over the process really great job I personally recommend this dealer to anyone just is amazing thank you over the process really great job I personally recommend this dealer to anyone just is amazing thank you More
Exceptional customer service, drove all the way from Miami to see a vehicle and it was worth the drive. The transaction went smoothly and everyone was attentive!!!! Will drive back again when it’s time Miami to see a vehicle and it was worth the drive. The transaction went smoothly and everyone was attentive!!!! Will drive back again when it’s time to purchase another vehicle! More
Very courteous and attentive to my concerns. Got my van in on my appointment time. Finished in the time they quoted. Got my van in on my appointment time. Finished in the time they quoted. More
Lied to us Said problem was fixed Arrogant One person was rude Talked down to us person was rude Talked down to us More