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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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June 09, 2023

As expected wait time. Friendly and professional customer service. Good communication. External wash looked good. More

by nsigmon1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 09, 2023

My experience was good as well as the service. I will continue to do business with them. More

by corn1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Hardin
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 09, 2023

Excellent job! Great communication! They provided a loaner that was equivalent to my vehicle! Great job all around!! More

by eric.mannarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 09, 2023

Jacob was very helpful getting my car into order parts then texting me to make an appointment to get the recall done More

by annfosterCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 09, 2023

I received a coupon for tire rotation and since I do a lot of traveling decided to use it while have my scheduled oil change. Staff met and greeted me at my car door upon arrival. Checked me in and esco More

by CHULING53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

CHULING53 responded

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Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 09, 2023

Great Service! !! And very relaxing waiting area with everything you need! Highly recommend!! Good location. More

by nicoledh333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 08, 2023

Great job good service customer service was exceptional all ways leaving happy customer thank w More

by spunk149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 08, 2023

Dealer contacted me regarding a recall on my vehicle I visited and they ordered my part and called me when the part was in and they fixed my car. More

by annfosterCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

Great service as usual. Fast, courteous and friendly. They serviced my vehicle right the first time. More

by procurement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Don’t Remember
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

Very good experience. Fast service. Great communication. The service advisor was great and went through everything with me. More

by tom.tshvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

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