Lake Norman Chrysler Jeep Dodge Ram - Service Center

Courteous, fast, friendly service. The vehicle was done in a timely matter and returned clean. The vehicle was done in a timely matter and returned clean. More

Like the dealership. The service advisor could be more responsive called several times the day vehicle was being repaired and he never returned my call The service advisor could be more responsive called several times the day vehicle was being repaired and he never returned my call More

Great service completed in a timely manner. The advisors were pleasant and knowledgeable. Car was clean upon return The advisors were pleasant and knowledgeable. Car was clean upon return More

Professional, precise, compassionate and elite. I've gotten two cars from the dealership and it's always a great experience. The service department is stellar and quick too. I've gotten two cars from the dealership and it's always a great experience. The service department is stellar and quick too. More

Kept me in the loop about everything. Explained everything about my truck with care and went above and beyond taking care of me. Explained everything about my truck with care and went above and beyond taking care of me. More

Jeep was in for recall review. The software was update rather quickly. Nothing else was needing attention at this time. The software was update rather quickly. Nothing else was needing attention at this time. More

Reasonable prices courteous customer service and came in with No appointment. No problem!! Thanks y’all with No appointment. No problem!! Thanks y’all More

I have visited this dealership many times they never disappoint,I appreciate my service advisor Eric disappoint,I appreciate my service advisor Eric More

After diagnosis for steering, I was told car needs wheel alignment and that was the issue. After wheel alignment, there was no improvement. Then I took it back to hear steering stabilizer was the issue. Unn alignment and that was the issue. After wheel alignment, there was no improvement. Then I took it back to hear steering stabilizer was the issue. Unnecessarily I had to pay for wheel alignment. Also I requested a report of multi point inspection that I never received with receipt. Still waiting to receive it. Pretty much not happy with overall experience More

Kelly was awesome from the beginning of my issue to the correction and end of the process. Thank you so much for having such a professional dealing with your clients. It is not an easy job dealing with correction and end of the process. Thank you so much for having such a professional dealing with your clients. It is not an easy job dealing with the public and Kelly can handle it all. More