Back

Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

Sort by
June 19, 2023

Very good. The waiting area was a bite cold so I had to wait outside. More

by susan.barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review and for letting us know about the chilliness of the waiting room. WE will be sure to adjust the temperature a bit to make it more comfortable for everyone.

June 19, 2023

Good customer service explaining the Jeep wave policy and ensuring that I got in and out the fastest More

by jrowens07
Recommend Dealer
Yes
Employees Worked With
Not sure, not listed
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 19, 2023

Professional, courteous, and price for repairs weren’t inflated. I was delighted to see I had been given a 3 month free subscription to Sirius. The people, the pricing, service, and how I’m treated ar More

by TERESACLELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

June 19, 2023

Good service and Jacob was helpful in letting me know what needs to be done in the future More

by michelle.harlan70
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Michelle, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

June 18, 2023

It was a great experience. We really love the Jeep Grand Cherokee that we purchased from them. More

by BRANDONDELLINGER@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 18, 2023

My service lady was exceptionally great! She was so nice and was a great help answering all my questions. More

by stevehjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 18, 2023

I waited 3 hours for an oil change in the “express lane” I will not be returning to this dealer especially when I drive 35 minutes out of my way to continue being a loyal customer. More

by Cupcake1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the lengthy wait during your oil change and will be forwarding this to our Service Management team to look for ways to improve. We value your loyalty and will work to improve our service.

June 17, 2023

Brought my vehicle in for recall check. Also got oil change and tire rotation. Service rep was very professional and I was out of there in less than two hours. More

by perryhayes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

Jun 19, 2023 -

perryhayes56 responded

Kelley was great. Kept me posted multiple times while I waited.

June 17, 2023

We had to bring our car twice because they didn't fix the problem the first time. We told them what needed to be fixed and they didn't listen. They charged a diagnostic fee and we had to pay for light bulbs More

by sbrown79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and miscommunication. We will address the issue internally to improve our service and ensure better customer satisfaction in the future.

June 17, 2023

Love the professional sales staff. In and out with my new truck faster than a lunch break. More

by bill@arbsuccess.com
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great reveiw!

...
95
...