Lake Norman Chrysler Jeep Dodge Ram - Service Center

Very thorough and I am pleased with the service. Communication was great and the entire process was positive Communication was great and the entire process was positive More

Everyone was super friendly and helpful. They explained what they were doing to resolve my issues in a way that was easy to understand. They explained what they were doing to resolve my issues in a way that was easy to understand. More

Great service. Verify easy to work with. Repairs were doing quickly. I was completely satisfied with the work completed. Verify easy to work with. Repairs were doing quickly. I was completely satisfied with the work completed. More

Building is nice and new. Service writers polite and friendly. Free snacks and drinks. Jeep Service writers polite and friendly. Free snacks and drinks. Jeep More

Jake was very accommodating. Although I waited 2:45 min for a service that was quoted to take only 1 hour and had to leave and return the next day Jake was understanding and cove Although I waited 2:45 min for a service that was quoted to take only 1 hour and had to leave and return the next day Jake was understanding and covered the service. When I returned the next day again what shoulf have taken an hour took much longer. Jake offered the car service to take me where I needed to go and pick me up which was very helpful. More

Staff were so welcoming warm and up to task . They even went an extra mile to solve personal problems. They even went an extra mile to solve personal problems. More

Nick, did what he stated. He also didn’t try to up sale me. That made a world of difference. He also didn’t try to up sale me. That made a world of difference. More

Jacob was very patient and has a great attitude. My vehicle was repaired in a timely manner. My vehicle was repaired in a timely manner. More

Mr Dave Gonzalez was very helpful and professional. He took care of business and did not have me waiting any longer than was necessary as the part needed for the work was on back order He took care of business and did not have me waiting any longer than was necessary as the part needed for the work was on back order More

Chuck was courteous and professional. He took care of my service appointment and had the vehicle ready when he said it would be ready. Nice area to wait for the service. He took care of my service appointment and had the vehicle ready when he said it would be ready. Nice area to wait for the service. More