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Lake Norman Chrysler Jeep Dodge Ram - Service Center

Cornelius, NC

4.6
1,703 Reviews
Call Service Center (704) 755-6596

1,703 Reviews of Lake Norman Chrysler Jeep Dodge Ram - Service Center

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July 03, 2023

Got 4 new Tires put on, when I went to pick the vehicle up, I noticed some scratches on the left rear bumper. Not exactly sure what happened but I notified Jacob and he got the vehicle in the body shop imm More

by tyungfleisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with our dealership and we apologize that there were scratches on your left rear bumper and the extended wait during the pick up. We are glad that Jacob was able to have it addressed for you immediately. Should you need anything in the future, please do not hesitate to reach out. We hope you have a great day and a wonderful 4th of July!

July 03, 2023

Took a bit longer then expected but service was great and Trinity kept me updated along the way..! More

by curtis.w.leininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and we apologize for the extended wait time. WE are glad to hear that Trinity kept you informed and updated along the way. We look forward to working with you more in the future and hope you have a great 4th of July!

July 03, 2023

Greeted upon walking in. Vehicle was completed in a timely matter and didn’t have to wait longer than I expected More

by Lizzieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review of working with Jacob.! We are glad to hear that your vehicle was completed in a timely manner and you did not have an extended wait time. We look forward to working with you more in the future and hope you have a great 4th of July!

July 03, 2023

LKN Chrysler, Jeep, Dodge Ram is always professional and courteous. The Service Rep has a great personality and was very professional!! I have always had great experiences at LKN Chrysler, Jeep, Dodge Ram More

by JSEEGAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of our dealership! We are truly honored to be apart of your automotive journey! Wishing you many safe and enjoyable miles! have a great day!

July 02, 2023

Always satisfied with the service Lake Norman Dodge have given me,from the people from sales, to the people that services all my cats I have gotten through the years I been with Lake Norman Jeep and Dodge. More

by KAYANT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Ty Murrell
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and continued loyalty over the last 17 years! We are so glad to hear that you continue to come see us and work with us! Here's to many more safe and enjoyable miles! Have a great 4th of July!

July 02, 2023

Quick service, done right. They took the time to talk to me afterwards on what they found and things to monitor. However, they were never pushy about getting the additional wor More

by aaltic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of our Service Department and so glad to hear that it was quick and done right! We are glad you did not feel pressured and Jacob took the time to walk you through what was found and what to look for in the future. We wish you many more safe and enjoyable miles!

July 02, 2023

Got in and received with a friendly greeting and knowledgeable advisor.. Trinity was awesome and will return there again. More

by flygirllax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Trinity! We are so glad to hear you had a great experience! We look forward to working with you more in the future and hope you have a great 4th of July!

July 02, 2023

LKN Chrysler Dodge Jeep is a delight to work with Very honest folks and I also get great customer service More

by GEORGE.MAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
a young lady I do not recall her name but she was awesome!, Erik Hardin
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review of our team! We wish you many more safe and enjoyable miles going forward! Thank you and have a wonderful 4th of July!

July 01, 2023

Jacob has been great to work with but it appears car may end up under lemon law. More

by kevin_cuddihy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Jacob and sincerely apologize that your vehicle may end up being a lemon law. We wish you the best in having this resolved nd please let us know if you need any assistance.

July 01, 2023

Super kind. Very easy going, help me with anything I need, good service and communication More

by fussellaustin362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

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