Lake Norman Chrysler Jeep Dodge Ram - Service Center

I got an oil change, service was smooth, customer service rep was spot on and exceeded my expectations and was timely with a follow up of completion of the work. rep was spot on and exceeded my expectations and was timely with a follow up of completion of the work. More

Kelley was great. Kept me updated while I waited. My 4xe had a reccall but it was just a software update. All taken care of and got my car washed, too. Kept me updated while I waited. My 4xe had a reccall but it was just a software update. All taken care of and got my car washed, too. More

My experience with christa was exceptional the technicians completed the task exepediciously. Thank you much technicians completed the task exepediciously. Thank you much More

Confirmed 10am appt for routine preventative maintenance…waited for 7hrs for service completion….no sense of urgency. maintenance…waited for 7hrs for service completion….no sense of urgency. More

Three hour wait for an oil change, tire rotation and recall check—and I had an appointment which I made weeks in advance. recall check—and I had an appointment which I made weeks in advance. More

This was a very nice experience, thank you very much for the help servicing my car. the help servicing my car. More

They were very polite and answered all my questions. My vehicle was completed when they said it would be. And now my truck looks amazing!!!! My vehicle was completed when they said it would be. And now my truck looks amazing!!!! More

I didn’t understand some of the info that was given to me. I didn’t want the LoJack. I had to pay for something I didn’t need. I had to get a warranty. So I had to put out more money. I was a female and I me. I didn’t want the LoJack. I had to pay for something I didn’t need. I had to get a warranty. So I had to put out more money. I was a female and I felt I was taking advantage of. Praying for All. More

Brought my car in for two recall campaigns. Service did their thing and my car was ready at the agreed upon time. Event went seamless with no surprises ( expenses). Chuck Connor's (Serv. Mgr) f Service did their thing and my car was ready at the agreed upon time. Event went seamless with no surprises ( expenses). Chuck Connor's (Serv. Mgr) friendly demeanor allowed me to have a good experience. More

We needed to get the brakes replaced on our Jeep Grand Cherokee before our trip and did not have an appointment. They were really busy but they said they could make it happen. They were able to get the br Cherokee before our trip and did not have an appointment. They were really busy but they said they could make it happen. They were able to get the brakes replaced and back to us in a matter of hours. Really pleased with the service. More